General Manager HVAC Industry

Fullserve Services Pty LTD; Durban; On-site; ZAR 1 200 000 - 1 800 000; Full time

Job summary

A leading HVAC solutions provider in Durban seeks a Managing Director / General Manager to provide strategic leadership. The ideal candidate will have 7–10 years of experience in senior roles within HVAC, strong industry knowledge, and a proven track record in operational excellence. Key responsibilities include developing business strategies, overseeing operations, and ensuring compliance with industry regulations. This role offers a unique opportunity to drive business growth and maintain high standards of service delivery.

Qualifications

• Minimum of 7–10 years in a senior leadership role in HVAC or related sectors.
• Proven track record of operational leadership and financial performance.
• Strong understanding of HVAC systems and industry standards.

Responsibilities

• Develop and implement business strategies for sustainable growth.
• Oversee day-to-day operations across HVAC services.
• Ensure compliance with health and safety legislation and industry regulations.

Skills

Leadership skills

Client relationship management

Financial acumen

Project delivery

Education

Bachelor's degree in mechanical engineering

MBA or Project Management Certification

Job description

Job Summary

The Managing Director / General Manager will provide strategic and operational leadership to drive business growth and operational excellence within the HVAC sector. The ideal candidate will bring strong industry knowledge, technical understanding of HVAC systems, and experience leading high-performing teams. This role will oversee all business functions including service delivery, engineering, project management, finance, HR, and client relationships to ensure the business remains competitive, compliant, and profitable.

Key Responsibilities

• Develop and implement business strategies that position the company for sustainable growth in the HVAC market.
• Analyze market trends and client needs to guide product and service development.
• Provide strategic input to the board and lead cross-functional teams toward shared goals.
• Oversee day-to-day operations across service, maintenance, installations, and projects.
• Ensure the timely and cost-effective delivery of HVAC solutions to clients.
• Improve operational efficiency by implementing industry best practices, quality standards, and automation where appropriate.
• Prepare and manage annual budgets, forecasts, and project profitability reports.
• Ensure healthy cash flow, cost control, and margin optimization on HVAC contracts and service agreements.
• Lead efforts to secure new business, tenders, and long-term maintenance contracts.
• Review and approve high-value project plans, resource allocation, and timelines.
• Ensure all technical and safety standards are met and aligned with industry regulations (e.g., SANS standards, OHS Act).
• Oversee after-sales service quality and warranty compliance.
• Build and lead a skilled management team, including technicians, project managers, estimators, and support staff.
• Foster a safety-conscious and client-focused work environment.
• Maintain and grow relationships with key clients, suppliers, consultants, and industry bodies.
• Represent the company at industry events and in negotiations with clients and regulatory authorities.
• Ensure a consistent and professional client experience.
• Ensure compliance with health and safety legislation, HVAC industry regulations, environmental standards, and building codes.
• Maintain strong corporate governance, including reporting, risk management, and audits.

Qualifications & Experience

• Bachelor's degree in mechanical engineering, Business Management, or a related field (MBA or Project Management Certification advantageous).
• Minimum of 7–10 years in a senior leadership role in the HVAC, building services, or facilities management sectors.
• Proven track record in project delivery, operational leadership, and financial performance in HVAC.
• Solid understanding of HVAC systems, refrigeration, building automation, and technical standards.

Key Competencies

• In-depth knowledge of HVAC technologies and industry trends
• Strong leadership, operational and people management skills
• Financial and commercial acumen specific to HVAC projects
• Client relationship and negotiation expertise
• Proactive, solution-oriented, and results-driven
• Commitment to health & safety and environmental compliance