General Manager Center

Aline Media Group; Durban; On-site; ZAR 600 000 - 750 000; Full time

Job summary

A leading media organization is seeking an experienced full-time General Center Manager in Ulundi, KwaZulu-Natal. The candidate will oversee daily operations, manage staff performance, and ensure financial oversight while driving strategic initiatives. With a minimum of 5 years of retail experience and solid leadership skills, this role requires an individual capable of building strong relationships with stakeholders. Applicants should have a Bachelor’s degree in Business Administration and be willing to relocate if not currently based in Ulundi.

Qualifications

• 5+ years of experience in retail, with 5 years in management.
• Proven leadership skills with experience in team management and strategic planning.
• Strong financial management and budgeting capabilities.

Responsibilities

• Lead and manage the center’s team, ensuring high performance.
• Oversee financial management, budgeting, and cost control measures.
• Ensure high-quality service delivery and customer satisfaction.

Skills

Leadership skills

Financial management

Interpersonal skills

Organizational skills

Problem-solving skills

Education

Bachelor’s degree in Business Administration or related field

Tools

Data analysis tools

Job description

Role Overview

We are seeking a full-time, on-site General Center Manager to lead and oversee the daily operations of our center in Ulundi, KwaZulu-Natal. The successful candidate will be responsible for ensuring operational excellence, managing staff performance, maintaining financial oversight, and driving strategic initiatives to achieve business goals. This role requires a hands‑on leader who can develop operational policies, optimize processes, and build strong relationships with internal and external stakeholders.

Key Responsibilities

• Lead and manage the center’s team, ensuring high performance, motivation, and development.
• Oversee financial management, budgeting, and cost control measures.
• Develop and implement operational plans and policies to achieve strategic objectives.
• Ensure high-quality service delivery and customer satisfaction.
• Monitor and evaluate center performance, identifying areas for improvement.
• Liaise with stakeholders to support smooth operations and growth initiatives.
• Manage crisis situations effectively and provide solutions to operational challenges.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 5 years’ experience in retail and 5 years in management.
• Proven leadership skills with experience in team management and strategic planning.
• Strong financial management and budgeting capabilities.
• Knowledge of operational planning and crisis management.
• Excellent interpersonal, organizational, and problem‑solving skills.
• Proficiency in software and tools for data analysis and reporting.
• Ability to build and maintain relationships with internal and external stakeholders.
• Must be based in Ulundi or willing to relocate.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing
• Marketing Services