Fundraising System & Data Specialist

Exceed HR and Recruitment; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Fundraising System & Data Specialist based in Cape Town. The role involves ensuring data integrity, overseeing Salesforce operations, and managing vendor platforms. Candidates should have several years of experience with Salesforce, strong data management skills, and a passion for animal welfare. This is an excellent opportunity to contribute to impactful fundraising efforts while working in a supportive environment.

Qualifications

• Several years of experience with Salesforce is required.
• Experience in a fundraising organization is advantageous.
• Practical experience with data quality and management.

Responsibilities

• Ensure systems are secure, operational, and up to date.
• Oversee Salesforce operations and integrations.
• Manage vendor platforms and technical projects.

Skills

Salesforce experience

Data management

Proficient in English

Marketing skills

Analytical skills

Proactive working style

Tools

Salesforce Non-Profit Success Pack

HubSpot

Job description

Fundraising System & Data Specialist – Westlake, Cape Town.

Duties and Responsibilities:

• Ensuring systems are remaining secure, operational, and up to date.
• Overseeing Salesforce operations and integrations with donation systems, payment gateways, and marketing tools like HubSpot.
• Managing vendor platforms and technical projects, including administering OwnBackup and coordinating with external service providers.
• Ensuring accurate data flow and integrity through imports, reconciliations, deduplication, and performing regular security audits.
• Creating and enforcing SOPs, automation processes, and compliance standards across all platforms.
• Generating donor data reports and insights to support acquisition and retention strategies, including managing F2F campaign performance.
• Serving as the technical lead for the fundraising team, providing user support and delivering training for staff onboarding and system proficiency.

Requirements:

• Several years of experience with Salesforce, Salesforce Non‑Profit Success Pack, as an advantage
• Experience in a fundraising organisation will be advantageous
• Experience with data quality and data management
• Proficient in English
• Relevant marketing skills, including compiling tables and graphs for reports and presentations
• Experience with security settings, profiles, roles, visual flows, process builders, workflow & validation rules, custom email templates, reports, dashboards
• Pragmatic, analytical, proactive, and prioritising working style
• Great affinity to animal welfare