Front of House Duty Manager - Luxury Safari Lodge

Zeebra Junction Specialist Recruitment; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury safari lodge in KwaZulu-Natal is seeking a proactive Front of House Duty Manager to oversee front-of-house operations and guest services. In this role, you will manage daily administrative tasks, oversee teams, and ensure exceptional guest service standards. The ideal candidate has previous lodge management experience and strong Microsoft Office skills. A valid driver’s license is essential, and a live-in accommodation along with meals is provided. Salary is up to R10,000 per month, depending on experience.

Benefits

Live-in accommodation

Gratuities

18 days annual leave

Meals while on duty

Groceries supplied

Qualifications

• Valid driver's license is essential.
• Previous experience in a lodge-based Front of House / Duty Manager role.
• Able to perform well under pressure.

Responsibilities

• Oversee front-of-house operations at the lodge.
• Manage daily administrative duties, including stock management.
• Ensure exceptional guest service and team oversight.

Skills

Strong Microsoft Office skills

Ability to work independently

First Aid Level 1

Job description

Front of House Duty Manager – Luxury Safari Lodge (Manyoni Private Game Reserve, KwaZulu-Natal)

An established luxury safari lodge located within the Manyoni Private Game Reserve in KwaZulu-Natal is seeking a professional, hands‑on Front of House Duty Manager to join the management team.

This is a live-in role suited to a proactive hospitality professional who thrives in a remote lodge environment and can confidently oversee front‑of‑house operations while supporting overall lodge management.

Key Responsibilities

Operational & Administrative

• Daily administrative duties including statistics, weekly orders, stock sheets, stock counts and record keeping
• Management of petty cash and guest invoicing at check‑out
• Receiving deliveries and accurately capturing stock on the system
• Sourcing goods and supplies for the lodge as required
• Implementation of operational protocols issued by management

Guest Service & Front of House

• Guest check‑ins and welcome procedures
• Conducting room checks prior to guest arrivals
• Assisting the FOH team with meal setups and service to ensure smooth guest dining experiences
• Maintaining exceptional guest service standards at all times

Team Oversight

• Overseeing housekeeping and food & beverage teams
• Working daily with the chefs on menu planning according to dietary requirements and ensuring menu variety with no repetition
• Overseeing general lodge maintenance, cleanliness of public areas and guest rooms

Requirements

• Valid driver’s license (essential)
• Previous experience in a similar lodge‑based FOH / Duty Manager role
• Strong Microsoft Office skills (Excel proficiency essential)
• Able to work independently, show initiative and perform well under pressure
• First Aid Level 1 (preferred)

Remuneration & Benefits

• Salary: Up to R10,000 per month, depending on experience
• Live‑in accommodation provided
• Meals while on duty
• Groceries supplied for off‑shift use
• Compulsory provident fund
• Gratuities
• Work cycle: 3 weeks on / 1 week off
• 18 days annual leave per year