Food Service Assistant

Tsebo Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading catering service provider seeks a Food Service Assistant in Durban. The role involves ensuring cleanliness and hygiene, assisting in meal preparation, and maintaining customer service quality. Candidates should have Matric and 1-2 years of experience. A culinary qualification is advantageous. The ability to work shifts and be a reliable team member is essential.

Qualifications

• Must have Matric.
• 1-2 years of experience in food service or a similar role.
• Culinary qualification is advantageous.

Responsibilities

• Ensure compliance with cleanliness and hygiene regulations.
• Assist in meal preparation, especially salads and desserts.
• Maintain cleanliness of serving line and canteen tables.
• Provide high customer service standards.

Skills

Interpersonal Skills

Attention to details

Good communication skills

Customer service orientated

Motivated

Teamwork

Trustworthy and Reliable

Education

Matric

1-2 years experience in a similar role

Culinary qualification

Job description

About Us

We have an amazing opportunity for a Food Service Assistant to be based at one of our sites. The Food service assistant will execute a variety of tasks associated with food, production, front of house services and any general support needed regarding all Health & Safety and Food Safety regulations.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility
• Must be able to work night shift

Skills and Competencies

• Interpersonal Skills: Client/customer interface
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated

Qualifications

• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous