Food Service Ambassador

Vineyard, Oude Werf and Stellenbosch Hotels by Petousis; Stellenbosch; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A hospitality establishment in Stellenbosch is seeking a Food Service Ambassador to provide world-class service and memorable experiences at various food and beverage outlets. The ideal candidate will have a Matric Certificate and relevant experience in an upmarket restaurant environment. Responsibilities include preparing service areas, welcoming guests, and ensuring attentive service. Strong communication and upselling skills are essential for this role. This position offers a fixed-term contract in a dynamic work environment.

Qualifications

• Relevant experience at an upmarket restaurant in a 4* environment.
• Must be able to work shifts and maintain a neat appearance.
• Strong selling skills and ability to create personalised guest experiences.

Responsibilities

• Ensure guests receive world-class service and memorable experiences.
• Prepare the area for service and warmly welcome guests.
• Work in food and beverage outlets including room service, lounge, and restaurant.

Skills

Excellent communication skills

Upselling skills

Food and beverage service operations

Education

Matric Certificate

Tools

Pilot

Job description

Overview

People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency, we empower one another to thrive. This approach inspires pride, cultivates loyalty, and builds lasting relationships.

Reference

Food Service

Salary

ZAR/month

Job Location

• South Africa -- Cape Winelands District -- Stellenbosch

Job Type

Fixed Term Contract

Posted

Monday, October 20, 2025

Food Service Ambassador (Waiter)

The main part of your role will be to ensure our guests receive world‑class service, award‑winning cuisine and memorable experiences at our conference & events, room service, bars, restaurants, and lounge. As our Food Service Ambassador, you will work in any food and beverage outlet, such as room service, lounge, restaurant and conference & events. Preparing the area for service, warmly welcoming and seating guests, and providing attentive service throughout their dining or conference experience will be part of your role. You will excel at creating personalised guest experiences, skillfully upselling products, and consistently meeting targets.

Qualifications

With your Matric Certificate, you have relevant experience at an upmarket restaurant in a 4* environment. Having worked across multiple functions, you have a background in using Pilot as well as food and beverage service operations skills, and you’re able to work shifts. Your neat and professional appearance accompanies excellent communication and selling skills.

To apply, please click the apply button.

Contact information
Aanisah Brinkhuis