Floor Supervisor (40hr) - Markham - Wonderpark - Pretoria

Markham; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Pretoria seeks a Floor Supervisor to support the store management team in delivering exceptional customer service and leading the store team. The role requires at least 3 years of retail experience, including 1 year in a leadership capacity. Responsibilities include driving performance based on store KPIs and ensuring operational excellence. Candidates with strong leadership and communication skills are preferred. Flexibility in working hours is essential.

Qualifications

• Minimum of 3 years retail experience with at least 1 year in store leadership.
• Ability to work independently and under pressure.
• Outstanding interpersonal skills and high flexibility.

Responsibilities

• Support store management with team leadership.
• Ensure operational excellence with a customer-centric mindset.
• Drive performance through store KPIs.

Skills

Leadership

Communication

Customer Service

Motivation

Education

Matric certificate

Job description

Position Description :

Are you passionate about our brands and would like to join a leading retailer?

As a Floor Supervisor you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience.

Your key areas of responsibilities will include :

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).

Must have :

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• High flexibility and ability to adapt to different customers.
• An outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act