Financial Operations Analyst — Automate & Elevate Finance

Glencore International Ag; Johannesburg; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A multinational company is seeking an Operations and Technical Support Analyst in Johannesburg. The ideal candidate will have over 2 years of IT support experience, particularly with Microsoft Azure, and strong troubleshooting skills. Responsibilities include managing support tickets, providing client-facing support, and collaborating with teams to resolve complex issues. This full-time role offers opportunities for professional development.

Qualifications

• 2+ years of experience in an IT support role.
• Familiarity with Azure Active Directory and Virtual Machines.
• Experience working in small, agile IT teams.

Responsibilities

• Provide first and second-line support for in-house applications.
• Manage and troubleshoot issues in Microsoft Azure environments.
• Log, manage, and resolve tickets using a ticket management system.

Skills

Microsoft Azure services

Troubleshooting connectivity issues

Basic PowerShell scripting

Windows Server environments

Ticket management systems

Strong troubleshooting skills

Communication skills

Basic networking concepts

Tools

Microsoft Teams

Job description

A multinational company is seeking an Operations and Technical Support Analyst in Johannesburg. The ideal candidate will have over 2 years of IT support experience, particularly with Microsoft Azure, and strong troubleshooting skills. Responsibilities include managing support tickets, providing client-facing support, and collaborating with teams to resolve complex issues. This full-time role offers opportunities for professional development.