Field Technician (CPT)

DataFin; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading security solutions provider in Cape Town seeks a technical Field Technician to work in high-security environments. The role requires strong troubleshooting abilities and experience with security systems such as Hikvision and Impro. Flexibility for standby support and a valid driver's license are essential. Join a team focused on integrity and reliability.

Qualifications

• Proven troubleshooting ability is essential.
• Hands-on experience with specific security systems is advantageous.
• Clear Police Clearance required.

Responsibilities

• Work in high-security environments such as server rooms and homes.
• Provide standby/after hours support for emergency callouts.
• Supervise tasks and manage workload effectively.

Skills

Troubleshooting

Customer Service

Problem-Solving

Independence

Tools

Impro (Access Control/Time & Attendance)

Paxton

Hikvision (CCTV)

Softcon (Access Control)

Paradox (Alarms)

Job description

Environment

A provider of tailored Security Solutions seeks a strong technical Field Technician to join its team where you will be working in high security environments such as server rooms, guardhouses and private homes. Applicants must have proven troubleshooting ability, networking design, installation & setup with a valid Driver’s Licence. Any experience in Impro (Access Control/Time & Attendance), Paxton, Hikvision (CCTV), Softcon (Access Control) and Paradox (Alarms) is advantageous. You will be expected to provide Standby/After Hours Support – required for emergency callouts.

Requirements

Integrity & Reliability

• Must be honest, trustworthy, and a person of their word.
• Will be working in high security environments such as Server rooms, Guardhouses, people’s homes.
• Dependable and committed to deadlines.

Technical Expertise

• Strong technical background with proven troubleshooting ability.
• Hands-on experience with the following systems is highly advantageous:
• Impro (Access Control/Time & Attendance)
• Paxton
• Hikvision (CCTV)
• Softcon (Access Control)
• Paradox (Alarms)
• Ability to work with and adapt to other electronic security systems.
• Networking design, installation and setup.

Independence & Problem-Solving

• Able to work independently without close supervision.
• Resourceful in finding solutions, including engaging suppliers or technical support when required.

Managerial/Leadership Qualities

• Capable of supervising tasks, delegating where needed, and managing own workload effectively.
• Good team player who can also lead when required.

Customer Service Skills

• Proficient in English (spoken and written).
• Professional, polite, and able to communicate effectively with customers.
• Strong client-facing confidence and problem-resolution skills.

Other Requirements

• Valid Driver’s License (essential).
• PSIRA registration an advantage
• Fire SAQCC Registration an advantage
• Ability to be flexible with working hours (standby/after-hours support).
• At least 3 Valid references
• Clear Police Clearance - no criminal activity
• Standby/After Hours: Required for emergency callouts (overtime payable).