Field Sales Executive

Dhl Global Forwarding Sa; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global logistics provider is seeking a Field Sales Executive in Durban to build strong customer relationships and drive sales. The successful candidate will manage a portfolio of customers, develop sales strategies, and negotiate service agreements. This position requires an ability to identify new business opportunities and deliver high levels of customer satisfaction. Ideal applicants will have proven skills in customer management and sales with a strong understanding of industry dynamics.

Qualifications

• Proven experience managing customer relationships effectively.
• Strong understanding of sales processes and customer needs.
• Ability to identify new business opportunities.

Responsibilities

• Develop and maintain strong customer relations for satisfaction.
• Seek and prospect for potential new customers.
• Manage a defined portfolio of business customers.
• Present customized offers and negotiate contractual terms.
• Collaborate with colleagues to achieve sales goals.

Skills

Customer relationship management

Sales strategy development

Negotiation skills

Industry knowledge

Job description

Field Sales Executive

Would you like to be part of the most international company in the world?

A company operating in more than countries worldwide and has been pioneering cross-border express shipping since

Would you like to be part of a business that connects people across the globe and want to make a difference?

Then waste no time and join our amazing team at DHL Group.

DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

In this Field Sales Executive Position Successfully delivering on both target and high customer satisfaction measures.

Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

Customers – New & Existing Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.

Respond to customer enquiries / complaints.

Manages a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.

Seeks and prospects for BC targets to win new customers generally in the 60k-

• k Euro range Net Sales per annum.

Plans and manages medium to large - sized Business Customers.

Builds rapport and trust with customers by being informed about customer's business and the market.

Recommends solutions based on customer needs by using industry knowledge.

Is responsible for closing business by connecting a customer's needs to a DHL solution by offering value to the clients supply chain.

Uses networks within the various Sales channels within DPDHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needs.

Collects relevant customer information for the RFI / RFP / RFQ and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.

Sales Manager : Highlights to Sales Manager on observations of market dynamics for example competitors' behavioural patterns.

Maintain and support interdepartmental relationships.

Collaborate with colleagues across the organization to achieve shared goals.

Develops sales plan / strategy / activities to achieve target budgets.

Responsible for conducting high quality presentation of the entire range of standardized products to customers.

Develop target lists of new business and continuously review and update.

Establish and present customized offers to customers.

Negotiate with customers on contractual terms of service provision that is aligned to corporate sales policy and procedures.

Adhere to approved credit limits granted to customers and enforce previously agreed