Fast Food Franchise Manager

Kencorp; Johannesburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A prominent fast food franchise in Gauteng is seeking a Franchise Manager to manage multiple restaurants. Responsibilities include driving profitability, ensuring compliance with franchise agreements, and assisting franchisees with their local marketing strategies. The ideal candidate will have at least 3 years of multi-store management experience and advanced Excel skills, with a focus on financial and operational excellence.

Qualifications

• 3 years of multi-store experience in the Restaurant Industry as an Area / Regional / Franchise Manager.
• 5 years of experience in Food Cost control, Labour control, Budgets, Expenses, and sales targets.
• 5 years of Restaurant / Fast Food General Manager experience.

Responsibilities

• Manage a portfolio of restaurants to drive sustainability and profitability.
• Assist franchisees with business plans and marketing strategies.
• Ensure compliance with Franchise Agreements and brand integrity.

Skills

Multi-store management experience

Advanced Excel skills

Financial management

Customer service skills

Training and coaching

Education

Business Diploma + Grade 12

Tools

GAAP

Micros

Job description

Overview

Fast Food Franchise requires a Franchise Manager in Gauteng

Responsibilities

• Managing a portfolio of restaurants
• Driving sustainability, sales, and profitability of sites
• Assist with the development and implementation of Franchisee specific business plans and budgets
• Driving compliance in line with Franchise Agreements
• Interpret monthly management accounts, benchmark, and suggest corrective actions where necessary.
• Signing off project plans and executing restaurant revamps
• Protect brand integrity via implementation and measurement of Standards of Operations Programs
• Identify and communicate formal training needs to the training department for training intervention.
• Identify in-store training needs and implement on-the-job training interventions and coaching.
• Assist franchisees in selecting and formulating locality marketing strategies in order to increase brand awareness and grow their business turnovers.
• Ensure implementation of national marketing campaigns.
• Enforce correct use of all supporting elements such as point of sale, premiums
• Act as brand custodian and ensure brand integrity is protected at all times via adherence to all requirements across key functions namely, Operations, Development, HR, Training, and Marketing
• Lease and rental negotiations with different property groups for various sites
• Monitor Turnover Performance, Achieve budgeted LOL growth per FM region, Achieve Budgeted turnover, LSM plan executed as per regional plan, and actively drive Brands Marketing strategy
• Financial presentations to the Management Team and the Franchisee network
• Customer Service, Weekly calls, Monthly feedback on restaurants performance, one on ones with individual franchisees (outside required Ops calls)
• Drive franchisee attendance and participation at all regional meetings
• Expense Budget, Accommodation expenses in line with Budget, Traveling expenses in line with budget, Show Expense control initiative
• Operations, archive all budgeted revamps for FM Region,
• Active participation in FM incentives
• Achieve restaurant targeted Training Status as per Brand requirement
• Regional Operations reviews, Health Regulations, Customer Complaints, and Leadership and teamwork
• Operations Campaign, Campaigned Actively Managed and Actively manage poor performing restaurants
• Drive Business profitability for franchisees and 100 % achievement of all store targets

Qualifications

• Business Diploma + Grade 12
• 3 years of multi-store experience in the Restaurant Industry as an Area / Regional / Franchise Manager
• Advanced Excel skills
• 5 years experience in GAAP / Micros
• 5 years of experience in Food Cost control, Labour control, Budgets, Expenses, and sales targets
• 5 years of Restaurant / Fast Food General Manager experience
• Must be able to travel daily
• Only SA citizens will be considered