Facility Manager

Virgin Active South Africa; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fitness and wellness company in Cape Town seeks a Maintenance professional to ensure exceptional member experiences through diligent upkeep of facilities. The role includes both preventative and reactive maintenance for various systems, including HVAC and pools. The ideal candidate will have relevant technical qualifications and a minimum of 2-3 years of maintenance experience. A strong focus on health and safety compliance is necessary, along with proven skills in plumbing, electrical work, and people management.

Qualifications

• A minimum of 2–3 years proven maintenance experience.
• Proven experience in managing Health and Safety checks.
• Ability to work independently and manage upkeep budgets.

Responsibilities

• Complete preventative and reactive maintenance activities.
• Ensure maintenance tasks comply with brand standards.
• Manage utility consumption and address high usage.

Skills

Hands-on experience of plumbing

Electrical knowledge

HVAC systems

People management skills

Health and Safety understanding

Education

Matric (NSC) qualification

Advanced relevant Technical qualification

Tools

Microsoft Office (Word, Excel)

Building management systems

Job description

Your Purpose....

• To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
• To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
• As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

Your Duties And Responsibilities...

• Complete preventative maintenance activities on the following equipment (but not limited to):
  • Out of Warranty Fitness Equipment
  • Swimming Pool/Spa Systems
  • Heating Ventilation Air Conditioning Systems (HVAC)
  • Hot and Cold-Water Systems
  • All building preventative maintenance tasks
  • Sauna
  • Steam Rooms
• Complete any re‑active maintenance that is logged in the maintenance & Health and Safety Job book.
• Respond to all emergency repairs.
• Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities.
• Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order.
• Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager.
• Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures.
• Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club.
• Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
• Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
• Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
• Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
• Conduct Health and Safety Audits as directed by the business.
• Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
• Manage all utility consumption within the club.
• Investigate and resolve high water and electricity consumption.
• Address all state of repair Brand Standards concerns in a timely manner.
• Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.
  • Maintenance Premises
  • Maintenance Physical Plant
  • Maintenance Pools
  • Maintenance Water Hygiene
  • Maintenance Grounds
  • Maintenance Consumables
  • Maintenance Health and Safety
  • Society Expenses
  • As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment.
  • Fulfil the duties of an HOD within club, which includes being an MOD within the club
  • Seek collaboration opportunities with fellow technical skilled colleagues within the region

Our Minimum Requirements...

We can't live without:

• Matric (NSC) qualification
• Advanced relevant Technical qualification
• Passion for maintenance and brand standards within clubs
• A minimum of 2–3 years proven maintenance experience
• Hands‑on experience of plumbing, electrical, HVAC, plant equipment
• Understands the importance of H&S
• Proven Experience in working independently.
• Working with Microsoft office suites, e.g. emails, word and excel
• Have a good understanding of utilities consumption
• Proven experience in managing maintenance costs
• Proven people management skills
• Proven experience in managing Health and Safety checks and processes

We'd like you to have...

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation
• Knowledge of the following equipment in installation, maintenance and operation of:
  • Chillers
  • Evaporative and cooling towers
  • Electronic controls
  • General air‑conditioning systems
  • Building management systems
  • General electrical (Medium voltage)
  • Water treatment
  • Hot water vessels
  • Steam generators
  • Saunas
  • Pumps
  • Valves
  • Heat exchanges
  • Sand filtration systems
  • Plumbing
  • Carpentry and Glazing
  • Health and Safety knowledge

We'd love you to have...

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)
• Exhibit strong verbal and written communication skills.
• Proven Interpersonal and management skills.
• Good financial/admin knowledge.
• Ability to plan effectively.
• Problem solving ability
• Multi‑site experience