Facilities & Soft Services Coordinator - Stakeholder Liaison

Capitec Bank; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African bank is seeking energetic, self-motivated individuals for roles in Facilities Management. The position focuses on ensuring the seamless delivery of soft services, enhancing user experiences and operational efficiency. Ideal candidates will have at least 2 years of experience in facilities management, strong communication skills, and relevant qualifications. This role is critical for maintaining high standards of service and stakeholder engagement.

Qualifications

• At least 2+ years experience in Facilities / Hotel Management in a professional environment.
• Experience in people management / supervision of staff.
• Stakeholder liaison and management - dealing with 3rd party service providers.

Responsibilities

• Ensure seamless delivery and continuous improvement of Soft Services.
• Enhance user experience and operational efficiency through proactive coordination.

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

Negotiation skills

Planning, organizing and coordination skills

Education

Grade 12 National Certificate / Vocational

A relevant qualification in Hospitality or Similar

A relevant tertiary qualification

Tools

SAP system knowledge

Job description

A leading South African bank is seeking energetic, self-motivated individuals for roles in Facilities Management. The position focuses on ensuring the seamless delivery of soft services, enhancing user experiences and operational efficiency. Ideal candidates will have at least 2 years of experience in facilities management, strong communication skills, and relevant qualifications. This role is critical for maintaining high standards of service and stakeholder engagement.