Facilities Manager

Empact Group; Noord-Kaap; On-site; ZAR 50 000 - 70 000; Full time

Job summary

A leading facilities management company is seeking an Integrated Facilities Manager in South Africa, Noord-Kaap to oversee end-to-end facilities operations. The successful candidate will ensure safety, compliance, and operational efficiency. With a strong background in facilities management and a degree in engineering, you will manage both hard and soft services, vendor relations, and compliance documentation. This role demands exceptional leadership and project management skills, suitable for a dynamic and challenging environment.

Qualifications

• 4–10 years of relevant management experience in facilities or operations management.
• Proven experience across hard services and soft services.
• Demonstrated experience managing commercial and/or industrial buildings.

Responsibilities

• Lead site operations to ensure business continuity.
• Ensure compliance with H&S Act and regulations.
• Manage internal and external service providers.

Skills

Leadership

Project management

Communication

Problem-solving

Negotiation

Education

Undergraduate Degree in Electrical Engineering

NQF Level 6 qualification in related discipline

Tools

HVAC systems

Building Management Systems (BMS)

Job description

Purpose of the role

We are seeking a highly capable and experienced Integrated Facilities Manager to lead and manage end-to-end facilities operations across technical hard services and soft services within a commercial or industrial environment. This strategic leadership role requires a strong balance of people leadership, technical expertise, and business acumen to deliver safe, compliant, efficient, and cost‑effective integrated facilities management (IFM) solutions aligned to organisational objectives.

Education & Professional experience required

• Undergraduate Degree in Electrical Engineering, or
• NQF Level 6 qualification in Electrical, Mechanical, Health & Safety, or a related discipline
• 4–10 years’ relevant management experience in facilities or operations management
• Proven experience across hard services (HVAC, electrical, mechanical, plumbing, BMS) and soft services (cleaning, security, hygiene, waste, landscaping)
• Demonstrated experience managing commercial and/or industrial buildings
• Track record in delivering and managing a fully integrated facilities management (IFM) model

Key Areas of Responsibility

1. Site & Operations Management
   • Lead site operations to ensure business continuity with minimal disruption to staff and operations
   • Ensure full compliance with Health & Safety Act, National Building Regulations, and statutory requirements
   • Oversee cleaning operations, routines, and service quality standards
   • Coordinate repair, maintenance, and replacement of all office and technical equipment
   • Support IT teams with infrastructure and reticulation projects
   • Manage and supervise all outsourced facilities services
   • Ensure effective stock control for cleaning materials, consumables, and refreshments
   • Build and maintain strong relationships with landlords and regulatory authorities (e.g. Eskom, City Power, Public Works)
2. On-Site Vendor & SLA Management
   • Manage internal and external service providers across security, access control, cleaning, and building services
   • Ensure SLA compliance and service delivery excellence
   • Proactively resolve conflicts and operational issues with minimal disruption
   • Escalate performance and compliance risks appropriately to senior management
3. Project Management & Delivery
   • Lead facilities-related projects from planning to execution
   • Ensure accuracy and quality of project reporting and submissions
   • Drive efficiencies in turnaround time, cost management, and delivery quality
   • Maintain daily communication with contractors and chair weekly progress meetings
   • Ensure projects are delivered on time, within budget, and to quality standards
4. Documentation & Compliance Management
   • Compile, review, and submit all operational and compliance reports timeously
   • Conduct quality assurance checks on all technical and contractor documentation
   • Review, approve, and manage contractor submissions
   • Maintain accurate hard copy and electronic records of permits, leases, certifications, and correspondence
   • Ensure full audit readiness and compliance governance

Core Competencies & Skills

Business & Leadership Excellence

• Strong people leadership with the ability to build, manage, motivate, and develop high‑performing teams
• Exceptional communication skills (verbal and written) across all stakeholder levels
• Proven project management capability from planning to execution
• Financial acumen including budgeting, cost control, and expense management
• Strong analytical and problem‑solving ability with sound decision‑making judgment
• Vendor and contract negotiation expertise
• Strategic mindset with a clear understanding of how facilities management enables business performance

Technical & Operational Expertise

• In‑depth knowledge of building systems: HVAC, electrical, mechanical, plumbing, and infrastructure services
• Strong quality assurance, inspection, and preventative maintenance management focus
• Comprehensive understanding of OHSA, building regulations, fire safety standards, and compliance frameworks
• Knowledge of sustainability initiatives including energy efficiency, water management, and waste reduction

Personal & Interpersonal Attributes

• Highly adaptable with the ability to manage change and evolving operational demands
• Strong organisational, time management, and multitasking skills
• Client‑centric mindset with a strong service delivery orientation
• Calm, resilient, and effective under pressure in high‑demand environments