Export Client Success Specialist

Avantor; Tsantsabane Local Municipality; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading science solutions provider is seeking a Client Relations Specialist to build strong relationships with clients and ensure exceptional customer service. You will manage client onboarding, resolve inquiries, and work collaboratively with internal teams. Ideal candidates have a degree in business and experience in customer service. Join a global team dedicated to advancing life-changing science. Competitive salary and career growth opportunities offered.

Qualifications

• Bachelor’s degree in business or related field or 3-5 years in customer service.
• Proficiency in multiple languages is a plus.
• Previous experience in a client-facing role preferred.

Responsibilities

• Develop and maintain strong client relationships.
• Serve as primary point of contact for clients.
• Assist in client onboarding and order management.

Skills

Excellent communication skills

Problem-solving skills

Teamwork

Empathy

Education

Bachelor’s degree in business or related field

3 to 5 years experience in customer service role

Tools

CRM software

SAP

Microsoft Office

Power Bi

Job description

A leading science solutions provider is seeking a Client Relations Specialist to build strong relationships with clients and ensure exceptional customer service. You will manage client onboarding, resolve inquiries, and work collaboratively with internal teams. Ideal candidates have a degree in business and experience in customer service. Join a global team dedicated to advancing life-changing science. Competitive salary and career growth opportunities offered.