Expert Professional Services Engineer - Networks

Boardroom Appointments; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading network solutions provider is looking for an Expert Professional Services Engineer - Networks, based in Johannesburg. In this role, you will architect and design network infrastructures, lead the implementation of projects, and provide technical consultancy across the business. You should have a National High School Senior Certificate, Fortinet NSE 7/8 certification, and relevant experience. This role promises an engaging environment and opportunities for professional growth.

Qualifications

• Must hold a National High School Senior Certificate or equivalent.
• Graduate or have substantial experience in the field.
• Fortinet NSE 7/8 certification required.

Responsibilities

• Architect and design network infrastructure solutions.
• Lead implementation of network projects.
• Document solutions including architecture and configuration.
• Provide knowledge transfer to customer personnel.
• Act as escalation point for complex incidents.

Skills

Expertise in network architecture

Technical implementation skills

Documentation skills

Pre-sales engagement experience

Knowledge transfer and upskilling

Project management methodology

Education

National High School Senior Certificate (or equivalent)

Graduate or qualified by experience

Fortinet NSE 7/8 certification

Job description

Overview

Expert Professional Services Engineer - Networks

Qualifications

• National High School Senior Certificate (or equivalent)
• Graduate or qualified by experience
• Fortinet NSE 7/8

Responsibilities

• Architecting and designing network infrastructure and connectivity solutions across multiple technologies and vendors
• Technical implementation and delivery of network infrastructure and connectivity projects in a lead capacity
• Technically lead pre-sales and projects engagements around network infrastructure opportunities
• Documentation of solutions (e.g. architecture, configuration and setup, low-level design documentation)
• Working within a project management delivery methodology in a lead technical role
• Provide effective knowledge transfer and upskilling to relevant customer personnel to ensure an appropriate level of future self-sufficiency
• Play a lead role in transition of completed projects to the managed services support teams
• Perform project-related duties with regards to new and changing infrastructure deployments as required
• Act as an escalation point for managed service support team on very complex technical incidents for assistance and consultation
• Completing customer change requests, including impact and risk analysis, implementing out of hours where required as part of projects
• Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities
• Work closely with the solutions area of the business regarding developing new services and proposals
• Attend technical workshops with customers to clearly determine business and technical goals, needs, and requirements