Executive

nedbank; Johannesburg; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading financial institution seeks an experienced professional to provide transformational leadership and support the delivery of strategic objectives. The ideal candidate will have at least 8-10 years of experience in the Banking or Financial Services Industry, including 5 years in general management. Responsibilities include managing outlet staff performance, ensuring profitability, and fostering teamwork to enhance client experience. A Bachelor's degree in Financial Management is preferred, along with strong knowledge of governance, risk, and controls.

Qualifications

• 8-10 years experience in Banking or Financial Services Industry.
• 5 years experience in general management and managing teams.

Responsibilities

• Attract, recruit, appoint and retain competent team members.
• Manage performance of outlet staff and ensure a high-performance culture.
• Mentor and coach outlet staff on identified performance gaps.
• Ensure outlet cost management and increase profitability.
• Monitor compliance of outlet staff to operational requirements.

Skills

Business administration and management

Communication Strategies

Governance, Risk and Controls

Coaching

Delegation and Empowerment

Building Partnerships

Guiding Team Success

Education

Matric / Grade 12 / National Senior Certificate

Advanced Diplomas/National 1st Degrees

Bachelor of Commerce: Financial Management

Job description

To provide transformational leadership, guidance and direction by supporting the business in the delivery of end-to-end strategic objectives, in line with Nedbanks' Value Proposition.

Job Responsibilities

• Achieve Business Unit goals by attracting, recruiting, appointing and retaining competent team members.
• Manage performance of outlet staff by implementing performance agreements and ensuring a clear vision.
• Provide regular performance feedback, including counselling, in disciplinary hearings and representing the bank at the CCMA. Ensure a high-performance culture and motivated outlet staff.
• Mentor and coach outlet staff on identified performance gaps.
• Create an environment of teamwork by encouraging staff participation in the decision‑making processes.
• Build capability of outlet staff by identifying current and future training and development needs.
• Ensure increased profitability and that relevant business strategies/sales campaigns/marketing initiatives are managed within outlet.
• Ensure outlet cost management and increase outlet profitability month‑on‑month.
• Improve efficiency, quality of processes and increasing revenue.
• Ensure business objectives are met and revenue increased.
• Review the asset register for accurate reflections of all the assets in the outlet.
• Ensure outlet Risk Observation Training Analysis (BROTA) objectives are met.
• Manage the Living Disaster Recovery Planning System (LDRPS).
• Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective cash management processes.
• Improve service delivery by eliminating/reducing errors and allowing for appropriate corrective action to be taken (including progressive discipline).
• Improve processes and systems contributing to improved client service delivery.
• Monitor compliance of outlet staff to applicable operational and legislative requirements.
• chieve business objectives, improvement year on year and outlet operational effectiveness.
• Improve client service.
• Ensure service standards are adhered to and that clients are retained.
• Deliver business, client and relationship results and build collaborative relationships with stakeholders through interaction at area/community events.
• Increase client acquisition, satisfied clients and revenue.
• Create an environment of teamwork by encouraging participation in decision making processes.
• Ensure an enhanced client experience aligned to the Nedbank brand.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce: Financial Management

Minimum Experience Level

Minimum 8 - 10 years experience in Banking or Financial Services Industry, with at least 5 years experience in general management and managing teams

Technical / Professional Knowledge

• Business administration and management
• Communication Strategies
• Governance, Risk and Controls
• Nedbank systems
• Nedbank vision and strategy
• Principles of project management
• Relevant Nedbank product knowledge
• Relevant regulatory knowledge
• Nedbank culture
• Aligning Performance for Success
• Building Partnerships
• Coaching
• Communication
• Guiding Team Success
• Delegation and Empowerment

Please contact the Nedbank Recruiting Team at [phone]

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).