Executive Hotel Manager – Luxury Property Ops

The Oyster Box (Umhlanga Rocks, Durban); Umhlanga Rocks; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A luxury hotel in Umhlanga Rocks seeks a Hotel Manager to oversee all operations and manage staff. You will be the brand ambassador, lead teams to meet business targets, deliver high-quality guest services, and maintain hotel standards. Candidates must have 5 years of experience in hotel management, including executive level, and be proficient in financial management. This role involves flexible hours and adherence to service excellence principles.

Qualifications

• Minimum 5 years experience as a Hotel Manager, with 3 years at Executive level.
• 5 years Room Management and Food & Beverage experience in a 5-star hotel.
• Proficient in financial analysis and budgeting.

Responsibilities

• Manage daily hotel operations and staff.
• Deliver exceptional guest experiences and service recovery.
• Ensure adherence to hotel’s policies and brand standards.

Skills

Leadership skills

Guest service

Analytical skills

Excellent communication

Education

Degree or equivalent qualification

Tools

Microsoft Office Suite

Micros

Opera

Job description

A luxury hotel in Umhlanga Rocks seeks a Hotel Manager to oversee all operations and manage staff. You will be the brand ambassador, lead teams to meet business targets, deliver high-quality guest services, and maintain hotel standards. Candidates must have 5 years of experience in hotel management, including executive level, and be proficient in financial management. This role involves flexible hours and adherence to service excellence principles.