End-User IT Support Engineer

Interdot Solutions; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading IT support company in Pretoria is seeking an Associate Customer Engineer to provide IT end-user support to internal and external users. This role involves attending to IT incidents, configuring hardware and software, and providing network and telephone support. Candidates should possess a National Diploma in Information Technology and have relevant experience in system support, with certifications like Microsoft 365 and AWS Cloud Practitioner being advantageous. Competitive salary offered.

Qualifications

• 2 years relevant experience in system support.
• Microsoft 365 Certified is advantageous.
• AWS Cloud Practitioner Foundational is advantageous.

Responsibilities

• Attend IT incidents and requests.
• Provide software and hardware configuration.
• Replace faulty devices and provide 1st line support.
• Conduct audits of hardware and software assets.

Skills

IT end-user support

Troubleshooting

Hardware and software configuration

Network support

AV support

Education

National Diploma in Information Technology

Microsoft 365 Certification

AWS Cloud Practitioner Foundational

Job description

A leading IT support company in Pretoria is seeking an Associate Customer Engineer to provide IT end-user support to internal and external users. This role involves attending to IT incidents, configuring hardware and software, and providing network and telephone support. Candidates should possess a National Diploma in Information Technology and have relevant experience in system support, with certifications like Microsoft 365 and AWS Cloud Practitioner being advantageous. Competitive salary offered.