Electrical & Automation Product Specialist - Field Support

ExecutivePlacements.com; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Product Specialist: Electrical & Automation in Johannesburg to provide technical support and ensure customer satisfaction. The role requires in-depth product knowledge and involves managing support structures, training personnel, and communicating effective solutions. Successful candidates will have a Trade Certificate in Millwright/Electrician and experience in fault-finding and project management. You will collaborate with dealers and clients to optimize product performance and reliability, ensuring compliance with safety standards.

Qualifications

• In-depth knowledge of the allocated product range.
• Ability to train and communicate effectively across levels.
• Experience with automation and programming of TMM is advantageous.

Responsibilities

• Provide technical support for Electrical & Automation products.
• Drive customer feedback and ensure compliance with standards.
• Conduct machine audits and assessments for performance improvement.

Skills

Technical support skills

Customer communication

Fault-finding skills

Product knowledge

Project management

Education

Matric/Grade 12

Trade Certificate Millwright/Electrician

Driver’s License

Job description

A recruitment agency is seeking a Product Specialist: Electrical & Automation in Johannesburg to provide technical support and ensure customer satisfaction. The role requires in-depth product knowledge and involves managing support structures, training personnel, and communicating effective solutions. Successful candidates will have a Trade Certificate in Millwright/Electrician and experience in fault-finding and project management. You will collaborate with dealers and clients to optimize product performance and reliability, ensuring compliance with safety standards.