Duty Manager

Kendrick Recruitment; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury hotel in Durban is seeking an experienced Duty Manager to oversee daily operations and ensure guest satisfaction. The role requires strong leadership, problem-solving skills, and a professional approach to manage staff and handle guest issues effectively. Candidates must have at least 3 years of experience in hospitality and be able to work well under pressure. The salary is R10,000 per month, negotiable based on experience.

Qualifications

• Minimum of 3 years' experience in a similar role within the hospitality industry.
• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively under pressure and in a team environment.
• A professional and guest-focused approach.

Responsibilities

• Supervising daily hotel operations to ensure excellent service standards.
• Managing and supporting staff across various departments during shifts.
• Handling guest enquiries and resolving issues promptly and professionally.
• Ensuring compliance with health, safety, and hygiene standards.
• Providing leadership and acting as the main point of contact in the absence of senior management.

Skills

Leadership

Problem-solving

Communication

Interpersonal skills

Job description

Duty Manager | Luxury Hotel | Durban Kendrick Recruitment is seeking an experienced Duty Manager to join the team at a luxury hotel in Durban.

The successful candidate will be responsible for overseeing daily operations, ensuring the highest level of guest satisfaction, and supporting the smooth running of the property.

Key Responsibilities

• Supervising daily hotel operations to ensure excellent service standards.
• Managing and supporting staff across various departments during shifts.
• Handling guest enquiries and resolving issues promptly and professionally.
• Ensuring compliance with health, safety, and hygiene standards.
• Providing leadership and acting as the main point of contact in the absence of senior management.

Requirements

• Minimum of 3 years' experience in a similar role within the hospitality industry.
• Strong leadership and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively under pressure and in a team environment.
• A professional and guest-focused approach.

Package

Salary: R10, per month (negotiable depending on experience).

Requirements Minimum 3 years experience Benefits None