Dutch-Speaking Airline Support & Sales Pro (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An international customer service provider is seeking a Dutch Speaking Customer Service and Sales Representative in Gauteng, South Africa. This fully remote position requires native Dutch fluency and flexibility to work shifts. Responsibilities include assisting passengers with travel-related queries and handling voice calls in both Dutch and English. A fibre internet connection is necessary, and full training is provided for the first 15 weeks in-office. Competitive work environment emphasizes performance metrics and customer satisfaction.

Benefits

Fully paid product and systems training

Flexible working hours

Work from home opportunities

Qualifications

• Must be a permanent resident of South Africa.
• Must have a fibre internet connection or fixed stable ADSL line.
• Must be able to work in a rotational shift pattern.

Responsibilities

• Assist passengers with pre & post flight queries.
• Handle voice calls in English & Dutch.
• Meet specific key performance indicators in a call center environment.

Skills

Native level fluency in Dutch language: Verbal & Written

Flexibility to work shifts

Strong customer service skills

Job description

An international customer service provider is seeking a Dutch Speaking Customer Service and Sales Representative in Gauteng, South Africa. This fully remote position requires native Dutch fluency and flexibility to work shifts. Responsibilities include assisting passengers with travel-related queries and handling voice calls in both Dutch and English. A fibre internet connection is necessary, and full training is provided for the first 15 weeks in-office. Competitive work environment emphasizes performance metrics and customer satisfaction.