Durban Field Support Specialist — VeriClaim Expert

Allspes (Pty) Ltd; Durban; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A leading South African healthcare technology firm is seeking an In Field Support Consultant in Durban. The role involves providing top-notch support for the VeriClaim system, analyzing practice needs, and managing client relationships effectively. The ideal candidate will have at least one year of VeriClaim experience, possess a valid driver's license, and a reliable vehicle. Strong training, organizational, and problem-solving skills are essential to deliver the highest customer satisfaction while navigating a dynamic work environment.

Qualifications

• At least 1-year experience in VeriClaim.
• Valid driver's license is required.
• Reliable motor vehicle is necessary.

Responsibilities

• Provide in-practice VeriClaim support within Durban.
• Handle client complaints regarding the VeriClaim system.
• Ensure new practices are booked for training sessions.

Skills

Excellent understanding of VeriClaim

Effective training and facilitation techniques

Customer-focused

Excellent problem-solving skills

Excellent command of spoken and written English

Analytical thinker

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

A leading South African healthcare technology firm is seeking an In Field Support Consultant in Durban. The role involves providing top-notch support for the VeriClaim system, analyzing practice needs, and managing client relationships effectively. The ideal candidate will have at least one year of VeriClaim experience, possess a valid driver's license, and a reliable vehicle. Strong training, organizational, and problem-solving skills are essential to deliver the highest customer satisfaction while navigating a dynamic work environment.