Dispensary Manager - Jumbo Mall - Witbank - New Store

Dis-Chem Pharmacies; eMalahleni; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading pharmacy retailer seeks a Dispensary Manager for their new Jumbo Mall store in Mpumalanga, eMalahleni. The successful candidate will manage dispensary operations, ensuring compliance with pharmaceutical regulations and supervision of the staff. Key qualifications include a BPharm or equivalent, registration with the South African Pharmacy Council, and strong leadership skills. An attractive market-related salary and benefits package are offered, along with opportunities for professional growth.

Benefits

Market-related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum 2 years of experience managing a dispensary.
• Experience in supervising staff is essential.
• Willing and able to work retail hours.
• Registered tutor, with Unisolv experience preferred.

Responsibilities

• Manage and supervise the dispensary and staff.
• Ensure adherence to Good Pharmacy Practice.
• Capture and verify prescription details accurately.
• Train Dispensary Admin Assistant and manage daily operations.

Skills

Computer literate – MS Office

Sound numerical skills

Strong command of the English language and a second language

Good communication skills

Customer service focus

Ability to train other staff members

Conflict management

Time management

Problem-solving

Team player

Education

Grade 12 / Matric

BPharm / equivalent qualification

Registered with the South African Pharmacy Council

Tools

Unisolv

SAP

E-Scripting

Job description

Job title: Dispensary Manager - Jumbo Mall - Witbank - New Store

Job Location: Mpumalanga, Emalahleni

Deadline: January 15, 2026

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Job Description

Dis-Chem Pharmacies require the services of a Dispensary Manager for their Jumbo Mall store, Manage and supervise the dispensary, including self‑medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs.

Requirements: Essential

• Grade 12 / Matric
• BPharm / equivalent qualification
• Registered with the South African Pharmacy Council (SAPC)
• Registered tutor
• Unisolv experience
• Experience in supervising staff
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language and a second language
• Willing and able to work retail hours

Advantageous

• Previous management experience of at least 7 staff
• Relevant retail / FMCG experience
• Third additional language
• SAP experience
• E‑scripting experience

Duties and Responsibilities

• Ensure dispensary and self‑medication areas are adequately staffed, and that staff work within their scope of practice
• Ensure Good Pharmacy Practice rules regulations are adhered to by staff
• Ensure no expired / short‑dated stock is held
• Ensure expired stock is regularly disposed of and kept separate from usable stock
• Ensure negative stock is investigated and managed daily
• Prepare for stocktake in advance
• Follow stock ordering process to reach maximum purchasing compliance
• Maintain stock levels
• Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
• Ensure SAPC registration and annual registration fees are kept up to date
• Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
• Capture script details accurately and verify patients’ details on the system
• Ensure accurate picking / packing / labeling and checking of medication and be aware of common dosages as well as important drug interactions
• Provide accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Explain all medical aid costs to patients
• Process all paperwork for accurate submission of claims to medical aids
• Ensure authorisation of chronic, HIV and AIDS, and oncology medication
• Maintain customer profiles on the system
• Merge profiles locally, and UCS should be notified to merge profiles centrally
• Take note of any messages on the customer profile, and take suitable action
• Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

Competencies: Essential

• English and second language – Read, write and speak
• Good communication skills, listening
• Basic dosing and important drug interaction
• Customer service / focus
• Supervisor experience, and able to lead by example
• Ability to train other staff members
• Conflict management
• Strong attention to detail
• Sound numerical skills
• Problem‑solving
• Team player
• Trustworthy and honest
• Time management
• Able to deal with pressure
• Computer literate – MS Office

Advantageous

• Knowledge of Retail / FMCG operations
• 3rd Additional Language
• Knowledge of or experience in Unisolv, SAP and E‑Scripting
• Drug and family planning, and complementary medicine

Special conditions of employment

• Registered with the South African Pharmacy Council
• Willing and able to work retail hours
• Controlled room temperature, security, limited space, health and safety, risk stock
• Physically fit and able to stand for long periods
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market‑related salary
• Medical aid
• Provident fund
• Staff account