Dispensary Category Assistant

Dis-Chem; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A pharmacy group located in Midrand is looking for a Dispensary Category Assistant to support various functions including Compliance Management, Stock Management, and Human Resource administration. Candidates should have a Grade 12 certificate and be a Pharmacist Assistant with at least 3 years of relevant experience. Skills in SAP and Microsoft Office are advantageous. The successful applicant will receive a market-related salary, medical aid, and other benefits.

Benefits

Market related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum 3 years’ experience as a Pharmacist Assistant PBQ.
• Experience in administration and dispensary retail.
• Clear criminal and credit check required.

Responsibilities

• Support Dispensary category in Compliance Management.
• Assist with Stock Management tasks.
• Conduct Human Resource administration functions.
• Coordinate general office tasks for Category Management.

Skills

Knowledge of Pharmacy legislation

Intermediate problem solving skills

Customer service

Attention to detail

Education

Grade 12 – Matric or Senior Certificate

Pharmacist Assistant PBQ

Tools

SAP

Microsoft Office (Excel, PowerPoint, Outlook)

Job description

Dis-Chem Pharmacies has an opportunity available for a Dispensary Category Assistant to join the Head Office team in Midrand. You will be required to effectively support the Dispensary category in various functions not limited to Compliance Management, Stock Management, Human Resource administration and general office management.

Minimum Requirements

Essential

• Grade 12 – Matric or Senior Certificate.
• Pharmacist Assistant PBQ
• Minimum of 3 years’ experience as a Pharmacist Assistant PBQ. Administration and Dispensary retail experience.

Advantageous

• SAP and Microsoft Office (Excel, PowerPoint and Outlook)

Job Specification

Compliance Management

• Assist in ensuring that pharmacies are compliant with all relevant statutes, regulations, and directives in all respects, as well as best practices ( GPP = Good Pharmacy Practice).
• Be responsible for all SAPC Pharmacy and Registered Staff legislative administration such as payments
• of fees, registration, fines, RPs.
• Maintain, and continuously update standard operating procedures, as directed.
• Monitor, analyse, interpret, and communicate regulatory changes.
• Escalate unresolved incidents or complaints to Senior Management.

Stock Management

• Investigate negative GP values in the business unit and take appropriate actions to identify and rectify controllable errors.
• Minimise, investigate, correct and report on business unit “dormant” stock on hand.
• Identify and manage both stock shortages and excesses and take necessary action by moving stock between branches as necessary and/or advising and working with Procurement to order more stock.
• Facilitate stock Jabs for new drugs listed and/or promotional campaigns.
• Accurately list, load and Jab any take-on articles as per Dis-Chem standard operating procedures.
• Procurement of Dispensary Consumables (including investigation / negotiation of best price) and Management of consumable stock on hand in all pharmacies.
• Facilitation of both drug and consumable orders for new store openings.

Human Resource Administration

• Conduct background checks on the MIE system for new staff appointed.
• Update and administrate pay rule for transfers, promotions, & appointments.
• Collaborate with Dispensary Managers, Human Resources and Insurers to manage and document employee misconduct and record appropriate discipline for employees found to have committed compliance violations in accordance with Company procedures and Dispensary Quality Protocol.
• Manage staff transfers, terminations, promotions and locum placements.
• Manage all new student learners and Interns and ensure all paperwork is completed accurately for payroll.
• Assist to place Interns and bursary staff who need to complete their service years as per bursary obligations.
• Maintain a training calendar (electronic and manual) for SAPC Intern requirements.
• Timeously co-ordinate venues and organize catering services for scheduled category training.

General Office Coordination

• Manage the daily/weekly/monthly agendas of the Category management team.
• Arrange new meetings, conferences and appointments, as well as taking minutes- calendar/ diary management, be proactive, do follow ups, bookings internal and external, refreshments etc.
• Organize and co-ordinate corporate travel for dispensary category when required.
• Prepare and disseminate correspondence, memos and forms.
• File and update contact information of employees, customers, suppliers and external partners.
• Capture and keep record of all Dispensary training related expenditure.
• Procure uniforms for Dispensary and manage store orders.
• Manage the Dispensary Incentive and campaign payments.

Stakeholder Relationships

• Build and maintain 3rd party vendor stakeholder partnerships.
• Ensure that external vendors act according to agreed Service Level Agreements.
• Ensure effective communication with all the external vendors.
• Assist in Implementing supporting process and controls.
• Provide an excellent customer service by acting as a point of contact for the Dispensary Category
• general queries from internal and external customers through all forms of communication.

Reporting

• Compile accurate pharmacy reports with regards to pharmacy license changes.
• Report on HR incidents and errors and keep insurers up to date.
• Track data and create reports to assist in the analyses of compliance issue patterns.
• Complete any ad-hoc reports.
• Stock reporting as necessary

Competencies

• Knowledge of all relevant Pharmacy legislation.
• Intermediate problem solving skills. Creative and Innovative. Inquisitive. Researching Information, Learning ability. Logical and Analytical. Basic Project Management. Multitasking.
• English – Read, write and speak well. Formulate and clearly communicate ideas to
• others. Basic negotiation, persuasion and presentation skills.
• Advanced customer service. Teamwork / Collaboration. Relationship building.
• Influence. Empathy. Networking skills. Emotional Intelligence.
• Focus on quality. Attention to detail, Accuracy. Thoroughness. Completeness.
• Encourages high standards in others. Monitors the standards of others.
• Accountability. Reliability. Ethics & Integrity. Discipline. Results Focus. Stress Tolerance.
• Facilitate group conversation. Enforcing laws, Rules and Regulations. Facilitating
• groups. Coaching and mentoring. Basic change management skills.
• Management Managing projects or programs. Transferring knowledge.
• Technical skills
• Numeric reasoning skills. Intermediate Computer Skills – Excel, Outlook, PowerPoint.
• SAP. Kronos. Qlikview. Xprocure. Heat service

Special Conditions of Employment

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and Benefits

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.