Digital Motor Service Manager

Prime South Africa; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A dynamic motor vehicle insurance company in South Africa seeks a Service Manager with strong automotive experience to lead digital assessors, enhance assessment processes, and ensure superior client service. The role involves building relationships with Motor Body Repairers, utilizing digital tools for assessments, and managing repair costs. The ideal candidate will have strong negotiation skills, proficiency in assessment tools like Abuntex, and excellent analytical abilities.

Qualifications

• Experience in motor assessment and digital methodologies.
• Strong understanding of repair processes and costs.
• Excellent communication and client service skills.

Responsibilities

• Monitor and negotiate with suppliers for SLAs.
• Build and maintain relationships with Motor Body Repairers.
• Utilize digital tools for assessing vehicle damage.

Skills

Relationship management

Negotiation

Analytical skills

Client service

Proficiency in digital assessment tools

Education

Grade 12 (Matric)

VDQ qualification, autobody refinisher, automotive mechanic or Mechanical Engineering

Tools

Abuntex

Digital assessment platforms

Job description

A dynamic motor vehicle insurance company in South Africa seeks a Service Manager with strong automotive experience to lead digital assessors, enhance assessment processes, and ensure superior client service. The role involves building relationships with Motor Body Repairers, utilizing digital tools for assessments, and managing repair costs. The ideal candidate will have strong negotiation skills, proficiency in assessment tools like Abuntex, and excellent analytical abilities.