Digital Account Manager

Global One; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic marketing agency in Cape Town seeks a Digital Account Manager to oversee client portfolios and enhance their web presence. This role requires solid marketing experience and expertise in digital tools. The successful candidate will manage client relationships and implement strategies to drive business growth while utilizing digital marketing tools effectively. Strong communication skills and a degree in Marketing or a related field are necessary for success in this position.

Qualifications

• Proven work experience as a Digital Account Manager.
• Hands-on experience with SEO/SEM and CRM software.
• Experience in implementing and optimizing Google Adwords campaigns.

Responsibilities

• Act as the point of contact for clients regarding digital management matters.
• Build strong, long-term client relationships and maintain frequent contact.
• Set digital strategies for your assigned customers.

Skills

Experience with SEO/SEM

Customer service skills

Analytical skills

Communication skills

Education

BSc degree in Marketing or relevant field

Tools

CRM software

Google Adwords

Job description

We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their web presence.

As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Requirements

• Proven work experience as a Digital account manager
• Hands on experience with SEO/SEM and CRM software
• Experience implementing and optimizing Google Adwords campaigns
• In-depth understanding of online marketing tools and social media platforms
• Experience with customer service and account management
• Excellent verbal and written communication skills
• Strong analytical skills
• BSc degree in Marketing or relevant field

Responsibilities

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Optimize web content to increase traffic and improve SEO
• Present social media strategies to clients
• Report on web performance metrics
• Stay up-to-date with digital technology trends