Destinations Store Lead — Travel & Customer Experience

Frontierco; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail lifestyle company located in Cape Town is seeking an Assistant Manager for their Canal Walk store. The successful candidate will lead and motivate a team to deliver exceptional customer service and meet sales targets while managing daily operations. Applicants should have 1-3 years of retail management experience, a passion for travel and storytelling, and strong leadership qualities. This role offers a chance to create memorable customer experiences and thrive in a dynamic store environment.

Qualifications

• 1-3 years of retail store management experience in outdoor, travel, or lifestyle.
• Confident, creative, and people-oriented.
• Strong organizational skills and proactive attitude.

Responsibilities

• Lead and motivate the instore team to deliver excellent service.
• Manage daily store operations and stock control.
• Ensure brand standards, cleanliness, and customer experience excellence.

Skills

Retail management

Customer relationship building

Leadership

Organizational skills

Job description

A retail lifestyle company located in Cape Town is seeking an Assistant Manager for their Canal Walk store. The successful candidate will lead and motivate a team to deliver exceptional customer service and meet sales targets while managing daily operations. Applicants should have 1-3 years of retail management experience, a passion for travel and storytelling, and strong leadership qualities. This role offers a chance to create memorable customer experiences and thrive in a dynamic store environment.