Deputy Student Manager

Action Appointments Development Recruitment; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A professional governance body is seeking a Deputy Student Manager to oversee student administration functions in Johannesburg. This permanent position requires strong administrative and communication skills, managing registrations, exemptions, and academic records while offering guidance to students. Experience in academic administration or familiarity with the education sector is advantageous. The ideal candidate will handle a high volume of student enquiries professionally and contribute to effective student engagement.

Qualifications

• A degree such as a B Ed, BA, B Com, or CGISA qualification.
• Experience in academic administration would be advantageous.
• Understanding of the education sector would be advantageous.

Responsibilities

• Register students in accordance with institutional policies.
• Convert and retain returning students through proactive engagement.
• Manage the exemptions process.
• Maintain accurate records and documentation.
• Liaise with skills development providers.
• Provide guidance to students on academic processes.

Skills

Administrative skills

Organisational skills

Communication skills

Student interaction

Education

B Ed, BA, B Com or CGISA qualification

Job description

Chartered Governance Institute of Southern Africa – CGISA

The Chartered Governance Institute of Southern Africa (CGISA) is the professional body for company secretaries and governance professionals across Southern Africa.

Founded in , it is the oldest division of the global Chartered Governance Institute.

CGISA provides internationally recognised qualifications and supports its members through technical resources, training, and professional development.

Committed to promoting ethical and effective governance, the institute plays an active role in shaping governance standards across the region, including contributions to frameworks like the King Reports.

About the Job

The CGISA is seeking a Deputy Student Manager to support key student administration functions within the Institute.

Based in Killarney, Johannesburg, this permanent role manages registrations, exemptions, academic records, assignments, and work‑experience processes while providing timely guidance to students.

The position calls for strong administrative skills, excellent communication, and the ability to handle high query volumes professionally.

Experience in academic administration or familiarity with the education sector would be an advantage.

Key Responsibilities

• Register new and existing students in accordance with institutional policies.
• Convert and retain returning students through proactive engagement and support.
• Manage the exemptions process.
• Work on the student information management system.
• Maintain accurate records and documentation.
• Process academic records.
• Liaise with skills development (tuition) providers.
• Manage the assignments process.
• Manage the work experience process.
• Provide guidance to students on academic processes.
• Address numerous enquiries from students.
• Provide support to the student manager.

Qualifications & Experience

• A degree such as a B Ed, BA, B Com, or CGISA qualification.
• Experience in academic administration would be advantageous.
• Understanding of the education sector would be advantageous.

Skills & Attributes

• Strong administrative and organisational skills.
• Excellent verbal and written communication skills.
• Ability to handle high volumes of student interactions with professionalism.