Debtors Clerk Musgrave

JDJ Diagnostics; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A medical diagnostics company in Durban is seeking a Debtors Clerk to manage debtor collections and ensure the firm's cash flow is maximized. Responsibilities include screening unpaid claims, communicating with medical aids, and resolving client billing issues. The ideal candidate will have exceptional organizational skills, attention to detail, and a minimum of 2 years of experience in a similar role. This position offers full-time employment in a demanding environment.

Qualifications

• Minimum 2 years experience in a similar role.
• Exceptional organizational skills and attention to detail.
• Willingness to work in a team.

Responsibilities

• Screen unpaid claims and recover effectively.
• Send emails to medical aid.
• Monitor accounts and incoming payments.
• Verify discrepancies.
• Gather valid information from clients.
• Ensure missing remittance is received.
• Respond to client queries and billing issues.

Skills

Customer Service

Communication skills

Basic Math

Computer Skills

Time Management

Education

Grade 12

Job description

Debtors Clerk

Location: Main Lab - Musgrave

JDJ Diagnostics requires a Debtors Clerk to maintain full responsibility for all debtor collections. Ensure that the company’s cash flow is maximized through collections and minimization of risk.

Key Responsibilities

• To screen unpaid claims and recover effectivity from correct source.
• Sending emails to medical aid.
• Monitor accounts and incoming payments.
• Verify discrepancies.
• Phoning medical aid / clients and doctors rooms to gather valid information.
• Check websites for information or ensuring that the claim is paid.
• Ensuring that missing remittance is received and marked off.
• Answer incoming calls and ensure clients satisfaction is given to our clients.
• Respond to and resolve client billing issues and queries.
• Attention to details on test not paid. Motivate if required.
• Ensuring lab forms are emailed to medical aid should there be an issue for non-payment.
• Privates in hospital claims-collecting directly from clients that do not have medical aid.
• Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
• Enter valid notes against each claim.
• Validate check fix and submit claims via Edi.
• Ability to calculate / post and manage account figures.

General

• Ad hoc requirements

Minimum Requirements

• Grade 12
• Minimum 2 years experience in a similar role

Required Skills

• Exceptional organizational skills and attention to detail
• Willingness to work in a team
• Communication skills (Verbal writer presentation. Computer Literacy)
• Time Management and Evaluation skills.

Required Competencies

• Teamwork skills and the ability to work in a demanding situation
• Accuracy Detail-Orientation Flexibility
• Problem-solving
• Self-management

Please note that all shortlisted applications are subject to verification checks.

Key Skills

Customer Service, Communication skills, Basic Math, Cashiering, Computer Skills, Math, Retail Sales, 10 Key Calculator, Copywriting, Cash Handling, Planograms, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1