Data Centre Role Overview
The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety ensuring client MSA & SLA's are achieved.
Data Centre Management
- Comply to working methods ensuring all SLA's and MSA's are achieved
- Management of data centre infrastructure to provide concurrently maintainable, cost effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime
Compliance
- Maintain compliance in accordance to all relative policies and procedures
- Meet agreed inter-departmental OLA (Operational Level Agreement)
- H&S Monitoring and corrective action to meet statutory compliance, SLA's and good business practice
Critical System Management
- Ensure applicable planned and corrective maintenance is managed in accordance to ensure customer MSA's and SLA's are achieved
- Conduct working methods to maintain agreed PUE levels
- Task finalisation and report accurately, as per agreed format, quality and within the agreed timelines
Data Centre Ethics
- Ensure compliance is maintained incorporating industry best practices
- Ensure data centre facilities standards are enforced and maintained
- Ensure data centre cleaning standards are enforced and maintained
Key Performance Areas
- Preventative and reactive maintenance of all building infrastructure systems
- The maintenance and coordination of generators, UPS’s, Chiller plant and air-conditioning, switchgear etc services
- Maintaining the Building Management Systems and monitoring of all equipment
- The power reticulation of all equipment in the building
- Overseeing new installations and the supervision of all Building Services Contractors
- Ensure reliability / maintenance of all equipment in buildings and building infrastructure
- Self-performing of first line repairs on electrical, plumbing and other building systems
- Responding to calls logged in the building i.e. : power tripped, new plugs installed, pipe leaking, etc. based on the level of priority
- Ensuring that all control of works are in place and adhered to
- Performing building inspections and audits
- Maintaining thorough and accurate records of daily activities, equipment status, and operating parameters.
- Must be pro-active, helpful, able to use initiative and must be willing to work extended hours
- Must be willing to travel
- All activities performed on time