Customer Support Specialist - Remote Options

Dsl Telecom; Remote; ZAR 120 000 - 180 000; Full time

Job summary

A prominent telecommunications company is seeking a Customer Service Agent to enhance customer satisfaction by resolving inquiries effectively. The ideal candidate should have 1-3 years of customer support experience, be tech-savvy, and exhibit strong interpersonal skills. Responsibilities include managing calls, identifying customer needs, and providing appropriate solutions. The position requires full-time presence in the office with available remote work opportunities.

Qualifications

• 1-3 years of customer support experience.
• Tech-savvy with good computer skills.
• Strong interpersonal skills.

Responsibilities

• Manage inbound and outbound calls.
• Identify customer needs and provide solutions.
• Ensure excellent customer satisfaction.

Skills

Customer support experience

Tech-savvy

Interpersonal skills

Job description

A prominent telecommunications company is seeking a Customer Service Agent to enhance customer satisfaction by resolving inquiries effectively. The ideal candidate should have 1-3 years of customer support experience, be tech-savvy, and exhibit strong interpersonal skills. Responsibilities include managing calls, identifying customer needs, and providing appropriate solutions. The position requires full-time presence in the office with available remote work opportunities.