Customer Relations Consultant

International Hotel School; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

An educational institution in South Africa is seeking a dynamic Customer Relations Consultant to represent its brand and drive student acquisition. This role requires strong communication and interpersonal skills, along with a passion for education. Candidates should possess experience in customer experience and marketing, ideally in the hospitality or education sectors. The position involves executing marketing initiatives, managing referral networks, and championing brand initiatives. If you are enthusiastic about education and making a positive impact, we want to hear from you!

Qualifications

• Experience in a customer experience and marketing environment.
• Background in hospitality or education industries is beneficial.
• Active on social media with a strong online presence.

Responsibilities

• Execute external marketing initiatives to promote programs and services.
• Manage and grow referral networks (internal and external).
• Champion brand initiatives to strengthen presence and reputation.

Skills

Strong communication skills

Interpersonal skills

Relationship-building

Influencing stakeholders

Social media engagement

Education

Tertiary qualification in PR, Marketing, or related field

Job description

IHS is seeking a dynamic Customer Relations Consultant to join our team at the Sunninghill Campus.

This role is pivotal in representing our brand in the marketplace and driving student acquisition through strategic engagement.

Key Responsibilities

• Execute external marketing initiatives to promote our programs and services.
• Manage and grow referral networks (both internal and external).
• Champion brand initiatives to strengthen our presence and reputation.

Ideal Candidate

Strong communication and interpersonal skills.

Ability to build relationships and influence stakeholders.

Passion for education and student success.

If you are enthusiastic about marketing, relationship-building, and making a positive impact in education, we'd love to hear from you!

Requirements

• Experience in a customer experience and marketing environment.
• Background in hospitality or education industries is beneficial.
• Tertiary qualification in PR, Marketing, or a related field is advantageous.
• Active on social media with a strong online presence.