Customer Experience & Cashier Operations Supervisor

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading pharmacy retailer requires a Frontline Supervisor for their Tygervalley Store in South Africa. In this role, you will supervise cashiers, ensure excellent customer service, and manage transactions efficiently. The ideal candidate should have at least 2 years of cashier experience, along with strong numerical and computer skills. A Grade 12 certificate is essential, and applicants must be willing to work retail hours. Competitive salary and benefits are offered.

Benefits

Market related salary

Medical aid

Provident fund

Staff account

Qualifications

• Minimum of 2 years cashier related work experience, including 6 months shadowing a Cashier Supervisor.
• Willing and able to work retail hours.
• Must be a South African citizen with clear records.

Responsibilities

• Supervise day-to-day operations of Cashiers.
• Manage customer compliments and complaints.
• Transact all purchases and process payments accurately.
• Train and assist new cashiers.

Skills

Cashier and retail operations knowledge

Customer service and relations

Problem solving

Sound numerical skills

Time management

Strong command of English

Education

Grade 12 / Matric

Tools

SAP

MS Office

Job description

A leading pharmacy retailer requires a Frontline Supervisor for their Tygervalley Store in South Africa. In this role, you will supervise cashiers, ensure excellent customer service, and manage transactions efficiently. The ideal candidate should have at least 2 years of cashier experience, along with strong numerical and computer skills. A Grade 12 certificate is essential, and applicants must be willing to work retail hours. Competitive salary and benefits are offered.