CRM & Membership Ops Lead - Remote

The Roundtable On Sustainable Biomaterials (Rsb); Remote; ZAR 200 000 - 300 000; Full time

Job summary

A sustainable bioproduct organization is seeking a Membership Operations - Junior Manager to oversee Salesforce CRM administration and enhance membership processes. Responsibilities include automating workflows, supporting member engagement, and producing insightful reports. The ideal candidate has three years of relevant experience, is detail-oriented, and possesses strong communication skills. This full-time position allows remote work for candidates in South Africa and offers competitive salary and benefits including 30 days annual leave.

Benefits

Competitive salary

30 days of annual paid leave

Flexible working hours

Professional development opportunities

Qualifications

• Minimum three years' experience in a CRM- or operations-focused role.
• Proficient in data management tools.
• Experience in process automation and systems documentation.
• Strong organisational and communication skills.
• Ability to work independently in a multicultural team.

Responsibilities

• Manage Salesforce CRM for RSB.
• Automate workflows for member processes.
• Handle core membership admin functions.
• Respond to member queries.
• Produce reports with insights for strategy.

Skills

Salesforce experience

Data management

Organisational skills

Communication skills

Attention to detail

Tools

Excel

Google Sheets

FormAssembly

Mailchimp

Airtable

Job description

A sustainable bioproduct organization is seeking a Membership Operations - Junior Manager to oversee Salesforce CRM administration and enhance membership processes. Responsibilities include automating workflows, supporting member engagement, and producing insightful reports. The ideal candidate has three years of relevant experience, is detail-oriented, and possesses strong communication skills. This full-time position allows remote work for candidates in South Africa and offers competitive salary and benefits including 30 days annual leave.