Credit Control Manager (TEMP)

Synergy Jobs (Pty) Ltd; Cape Town; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A financial services company in Cape Town is seeking a Credit Control Manager to oversee the accounts receivable process. The role involves leading a team, implementing credit strategies, and ensuring effective debt recovery. The ideal candidate has over 5 years of experience in credit control management within the service industry and holds a relevant diploma. This position offers opportunities for professional growth and requires a strong analytical mindset, leadership skills, and a valid driver's license.

Qualifications

• Over 5 years of experience in Credit Control Management preferably in the service industry.
• Experience managing a team of more than 8 staff.
• Valid Driver’s license with own vehicle.

Responsibilities

• Manage and oversee accounts receivable process.
• Implement credit control strategies and policies.
• Monitor credit worthiness of clients and analyze credit control function.

Skills

Strong number acumen

Analytical skills

Problem solving

Planning & Organising

Integrative & Proactive Thinking

Leadership skills

Excellent communication

Collaboration

Adaptability

Project management

Technology and systems driven

Education

National Diploma in Financial Accounting

Accounting Diploma/Degree

Tools

Advanced MS Office proficiency

Job description

Credit Control Manager (TEMP)

Manage and oversee accounts receivable process for the organization’s services or products as well as leading the credit control team members by ensuring the efficient and effective collection of outstanding debts from customers and minimising Bad Debt risk, involving the evaluation of credit worthiness and implementing strategies to recover outstanding invoices. Development of Standard Operating Procedures to be followed.

Qualifications

• National Diploma in Financial Accounting, Financial Information or a related field.
• Accounting Diploma/Degree Skills

Competency required

• Strong number acumen, analytical skills and problem solving
• Strong attention to details and ability to work under pressure
• Planning & Organising – Thinks ahead, effectively manages time, identifies priorities and risks to deliver quality outputs on time
• Integrative & Proactive Thinking – explores multiple approaches to generate creative solutions
• Lead people to Manage Change – provide people with a clear vision, direction and motivation towards achieving business objectives.
• Excellent skill in queries and deadline driven
• Promotes Collaboration and Stakeholder engagement
• Policy development and business administration
• Adaptable and able to manage changes in a dynamic environment
• Superior project management skills
• Technology and systems driven

Experience

• More than 5 years’ experience in Credit Control Management and collaborating closely with senior management teams preferably within the service industry
• Proven experience in managing a team of more than 8 staff for 5 years, preferably Credit Control team
• Advanced MS Office proficiency
• Experience working in a multi-skill fast paced changing environment essential
• Valid Driver’s license with own vehicle

KPI 1: Financial Management

• Financial Planning and Budget Management
• Compile the budget for the financial year in alignment with operational needs within the area allocated

KPI 2: Control and Organising

• Develop and implement credit control strategies and policies, monitor the credit worthiness of clients, and make decisions regarding credit limits and payment terms.
• Analyse and report on the credit control function, providing insights and recommendations to operation.
• Provide guidance to the credit control team to ensure timely collection of outstanding debts.
• Review and perform credit references for new applicants o Review and report on Aged Debtors
• Collection of Debt through calling and client visits
• Verification and approval of invoices and credit notes o Ensure accurate allocation and matching of payments from the Bank Statement
• Maintaining clearing of 1661 account
• Account reconciliation
• Updating and maintaining client statements
• Managing Write-Offs and Bad Debt Provisioning
• Preparation and submission of claims and liquidation
• Managing relationship with High-Risk Accounts
• Managing client portals
• Produce weekly and monthly ops and management report
• Clear and effective telephonic and written communication skills

KPI 3: Risk Management and Compliance (standardised)

• Ensure compliance with credit control regulations and guidelines
• Maintain compliance with South African labour laws and company policies.
• Formulation and management of credit policy.
• Regular review of process and procedures to reduce debt.
• Stay updated on industry best practices and trends in credit control

KPI 4: Leading and People Management

• Provide leadership and guidance to direct reports – Debtors Clerk within Organisation.
• Provide guidance and support to the direct reports, ensuring high-quality work and timely completion of tasks.
• Create a conducive environment which translates into productivity and high morale within the Organisation.
• Inspire direct reports and team members to deliver on key performance areas.
• Management of labour turn over or attrition and the department.
• Lead and manage the end-to-end performance management process for direct reports bi-annually.
• Leading the focus on talent to instil value creation for high value contributors.
• Lead and manage the Talent Management Process within the organisation by identifying successors on key roles
• Create and implement strategies in collaboration with HR to evaluate and maintain employee satisfaction
• Drive Transformation and B-BBEE initiatives within the department to ensure sustainable alignment to the company goals.

KPI 5: Managing Stakeholders

• Manage Internal and external relationships
• Build and maintain effective support structure, relationships across multi-functional departments within the organisation for seamless interactions.
• Keep relevant parties informed to encourage operational effectiveness and efficiency.
• Support and collaborate with all Operation Managers and Heads of Departments within the organisation and prioritising related requests and proposals with regards to the elements in Credit Control.
• Maintaining relationships with service providers by reviewing and following up with supplier maintenance forms in workflow monthly
• Effective engagement with external key stakeholders and provision of high levels of service.
• Maintains good relationships with internal and external stakeholders by engaging them frequently.