Cosmetic Manager

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading pharmacy chain in South Africa is seeking an experienced Cosmetic Manager for their Mosselbay store. The ideal candidate should have at least 3 years of experience in cosmetics or beauty, excellent customer service skills, and the ability to manage a team. Responsibilities include overseeing sales staff, ensuring proper staff training, managing stock control, and maintaining high standards in merchandising. This role requires a Grade 12 qualification and proficiency in MS Office. Competitive salary and benefits offered.

Benefits

Market-related salary

Medical aid

Provident fund

Staff account

Qualifications

• 3 years’ experience in cosmetics or beauty in retail.
• Supervision and management of staff.
• Computer literate – MS Office.

Responsibilities

• Manage and oversee cosmetic sales staff.
• Ensure Cosmetic Consultants are properly allocated.
• Conduct monthly promotions for department performance.

Skills

Customer service

Team player

Stock management

Bilingual

Education

Grade 12 / Matric

Tools

SAP

Qlikview

Job description

Job Overview

Dis-Chem Pharmacies requires a Cosmetic Manager for their Hartenbos, Mosselbay Bay store. The role is to manage the cosmetic and beauty categories within the store, oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service, and ensure staff is on the floor to assist customers.

Minimum Requirements

Essential

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous

• SAP experience
• Qlikview experience

Job Specification

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback from
• Ensure the store is adequately staffed at all
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and
• Manage and address customer compliments and
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness within the
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products, brands and the

Competencies

Essential

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

Advantageous

• Training, development and performance management of staff
• Bilingual

Special Conditions of Employment

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Equal Opportunity Employer

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.