Compensation And Benefits Specialist

Remoteworldwide; Remote; ZAR 600 000 - 800 000; Full time

Job summary

A global compensation-focused company is seeking an experienced professional in Compensation & Benefits. The role involves maintaining and reviewing salary structures across multiple countries, ensuring alignment with benchmarks, and supporting performance-related salary reviews. Ideal candidates will have a Bachelor's degree and over 3 years in a similar HR role. Proficiency in English and advanced Excel skills are also required. The position supports a remote-first work environment.

Qualifications

• 3+ years of experience in Compensation & Benefits or related HR function.
• Experience in a remote-first or BPO organization.
• Full professional proficiency in English.
• Advanced proficiency in Excel.

Responsibilities

• Maintain and review the global salary structure across countries.
• Ensure job offers align with internal benchmarks and market data.
• Monitor pay equity and advise on adjustments.
• Support salary reviews with accurate data.

Skills

Compensation & Benefits

Global or multi-country environment

Project management

Excel proficiency

HRIS platforms

Compensation benchmarking tools

Education

Bachelor's degree in Human Resources, Business Administration, Finance, or related field

Tools

SAP SuccessFactors

Mercer

Payscale

Job description

Responsibilities

• Maintain and periodically review the global salary structure and salary ranges across multiple countries.
• Ensure job offers and promotions remain aligned with internal benchmarks and market data.
• Monitor pay equity and advise on adjustments as needed.
• Support the performance and salary review process with accurate data and tools.
• Collaborate with Payroll and Employee Relations Managers to update and administer benefits for freelance and payroll-based entities.
• Ensure existing benefit offerings remain compliant, competitive, and aligned with local market needs.
• Act as the primary point of contact for external service providers related to employee benefits, such as insurance providers, meal card vendors, and other third-party benefit administrators.
• Advise Talent Acquisition on offer creation and salary alignment for high-volume operational roles and staff positions.
• Ensure internal equity and consistency across current and future role types as hiring needs evolve.
• Partner with HR BPs and Operations to review comp trends, hiring salary for staff positions, retention risks, and headcount planning.
• Work with HR Operations to ensure accurate and up-to-date C&B data in HR systems.
• Keep C&B policies up to date in line with business evolution and global best practices.
• Support internal communication efforts to promote transparency and understanding of total rewards.
• Lead or support global C&B-related projects, such as salary review process, new payroll set ups or expansions, or C&B audits.
• Identify opportunities to automate or improve compensation workflows and practices.

About You

• Located in Albania, Bosnia and Herzegovina, North Macedonia, Poland, Serbia, South Africa.
• Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
• A relevant certification (e.g., GRP, CCP, or Total Rewards-related credential) is preferred but not required.
• Minimum of 3 years of experience in Compensation & Benefits, Total Rewards, or a closely related HR function.
• Proven experience working in a global or multi-country environment, ideally in a remote-first, BPO, or freelance-heavy organization.
• Demonstrated track record of maintaining and updating salary structures and compensation policies; supporting performance‑based salary reviews and benchmarking; collaborating with cross‑functional teams such as Talent Acquisition, Payroll, and HR Business Partners.
• Full professional proficiency in English (spoken and written); ability to present to all levels of the organization.
• Advanced proficiency in Excel (e.g., formulas, pivot tables, V‑lookup, and data modelling)
• Working knowledge of HRIS platforms (SAP SuccessFactors is ideal)
• Experience using compensation benchmarking tools or survey platforms (e.g., Mercer, Radford, or Payscale) is an advantage.
• Experience in coordinating compensation cycles, managing compensation data, and handling multiple stakeholders across time zones.
• Ability to work independently in a fast‑paced environment with strong attention to detail and process ownership.
• Basic project management skills: organizing timelines, setting milestones, and collaborating across functions.

5CA is a remote-first CX company working with passionate agents from all around the world.