Community Manager (Eucerin)

Publicis Groupe Holdings B.V; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global marketing agency located in Durban seeks a Community Manager to oversee social media engagement for Eucerin. This role involves managing multiple social media accounts, responding to queries, and creating content calendars to enhance brand presence. Candidates should have 2-3 years of community management experience, be familiar with digital marketing, and possess strong organizational skills. An understanding of social media tools and a proactive mindset are essential for success in this fast-paced environment.

Qualifications

• 2–3 years’ experience in community management, either brand or digital.
• Understanding of social media platforms and tools is essential.
• Agency experience is preferred.

Responsibilities

• Manage and monitor multiple social media accounts daily.
• Engage with followers across various platforms.
• Build and schedule content calendars.

Skills

Community management

Social media engagement

Digital marketing

Content creation

Education

Digital Marketing qualification

Tools

Meta Business Suite

Hootsuite

Buffer

Job description

Overview

We’re looking for a Community Manager who is passionate about social media, understands digital marketing, and can keep Eucerin connected to its audience. You’ll manage engagement, monitor trends, and ensure our brand voice shines across platforms.

Responsibilities

• Manage and monitor multiple social media accounts daily.
• Engage with followers across Facebook, Instagram, TikTok, Twitter, and YouTube.
• Build and schedule content calendars
• Respond to queries promptly and professionally.
• Track performance and contribute to social media reports.
• Support campaigns, competitions, and live event coverage.
• Identify engagement opportunities and stay updated on trends.
• Assist with crisis communication when needed.
• Build and schedule content calendars using tools like Meta Business Suite, Hootsuite, Buffer, or other social media scheduling platforms.
• Identify and convert proactive opportunities through social listening, developing insights into content ideas.
• Contribute to social content ideation, generating innovative ideas to drive engagement and community growth.

Qualifications

• 2–3 years’ experience in community management (brand or digital).
• Digital Marketing qualification advantageous.
• Agency experience preferred.
• Strong knowledge of social media platforms and tools.

Attributes

• Highly organized, responsive, and deadline-driven.
• Creative, proactive, and passionate about social media.
• Positive attitude, solution-oriented, and a team player.
• Comfortable in a fast-paced environment and willing to learn.