Company Profile:
Candi is a dedicated solar partner for businesses across Asia and Africa. Combining the international capital of our Swiss-based platform with local expertise in these regions, we’re able to provide a unique offering to this underserved sector. In doing so, we aim to have a big social impact, reduce carbon emissions, create jobs, increase energy access, and save money for businesses of all sizes in emerging markets.
Our approach is to take the risk so our partners don’t have to, providing businesses with flexible, end-to-end solar and battery solutions that are built to last. Our shared value model leverages our experience in customisable finance and performance offerings, quality engineering, and data-enabled asset management to help guarantee optimised systems, lowering the barrier to entry and maximising returns. www.candi.solar
Job Summary: The company is looking to recruit an ambitious and energetic Commercial Asset Management professional within South Africa, who will help Candi to lead the revolution of solar. Given that Candi is taking solar into a new realm with a new set of tools, the role will require creativity, innovation and a new way of thinking.
The job requires taking ownership of the following for the South African team:
- Owning the commercial contract management between Candi and the Customer
- Owning the customer relationship during contract life
- Being proactive & keeping close customer contact, driving the delivery of the customer success journey
- Owning feedback of customer & commercial learnings to concerned teams
- Identifying up/cross-selling opportunities and engage the business development team
- Maintaining contract-related information & terms in Candi CRM software
- Coordinating data required for billing & financial model management with the finance department
- Supporting asset management with service provider/supplier commercial discussions & contracts
- Delivering customer reporting, contract extensions & other contract amendments
- Arranging & managing plant insurance
- Owning commercial asset management KPIs for internal reporting, and chair CAM meetings, when required
- Coordinating the onboarding of customers during the project acceptance & operational start period
Location:
- Johannesburg
- Flexibility to work from home on a regular basis (hybrid work)
- Regular travel to Candi customers, sites and Candi offices in South Africa
Hours: Full-time (five days per week)
Job Requirements:
- A relevant tertiary qualification.
- 2+ years PV industry or related industry work experience in commercial asset management/contract management/customer management / technical account management
- Interested in ensuring commercial compliance while driving customer satisfaction through positive and proactive customer engagements
- Good understanding of general commercial terms, contract and account management
- Interested in and able to communicate technical PV Solar and energy industry terms related to plant performance, system technical & financial modeling and commercial benefits.
- Interested in and shows aptitude for finance and data analytics, technical data management, regulatory & compliance understanding, risk management
- Desire to work in an international environment, sharing ideas and learnings across borders and cultures
Working Culture Requirements:
- You agree to live out the Candi values every day of your employment: this includes to put empathy before ego, being authentic no matter what, that we work as one and follow the Candi principle that less is more.
- A dynamic, cross-functional team player, willing to take initiative on projects in the context of a multicultural scale-up trying to execute big, bold ideas.
- Having experience working for an international company, or having studied or worked abroad, is considered a plus.
- You must be open, honest, trustworthy, a strong communicator, and understand that what we get done as a team surpasses what we get done individually.
- Candi is an equal opportunities employer.
Candi is unique because...
- We focus on helping businesses of all sizes in emerging markets get access to cheap, clean solar energy.
- We have a strong emphasis on a client-centric & innovation-driven working culture.
- We are an international team where remote working is commonplace, where we trust our team members to actively carve out a role for themselves according to their skillset.
Only qualified Candidates will be contacted.