Collections Call Centre Manager

Ver-Tex Solutions; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic solutions provider in Pretoria seeks a Call Centre Manager to lead their Collections division. The successful candidate must possess extensive management experience, particularly in collections, to drive team performance and ensure high service delivery. This full-time role focuses on personnel and portfolio management with a strong emphasis on optimizing team productivity. The ideal candidate will have proven leadership skills and a track record of operational success.

Qualifications

• Extensive management experience in collections.
• Proven track record in optimizing team productivity.
• Strong leadership skills essential.

Responsibilities

• Lead a team in the Collections division.
• Drive team performance and ensure high service delivery.
• Manage personnel and portfolio to achieve results.

Skills

Leadership skills

Management experience in collections

Job description

A dynamic solutions provider in Pretoria seeks a Call Centre Manager to lead their Collections division. The successful candidate must possess extensive management experience, particularly in collections, to drive team performance and ensure high service delivery. This full-time role focuses on personnel and portfolio management with a strong emphasis on optimizing team productivity. The ideal candidate will have proven leadership skills and a track record of operational success.