Overview
Please note that the responsibilities listed below are not exhaustive and may be expanded or modified as necessary to meet the evolving needs of the organization.
MAIN PURPOSE OF POSITION:
To promote FD’s Cloud and Hosting offerings to assigned Cape Town-based resellers. Demonstrate knowledge of all First Distribution business offerings. Drive a balanced brand portfolio of Cloud and Hosting Products within the assigned reseller base.
Cloud Account Manager - Job Duties and Responsibilities
Sales and Account Management
- Sales of Cloud Solutions and Services to partners
- Driving targets based on monthly GP targets on allocated accounts
- Sales, Business Development, and knowledge transfer of Cloud offerings to allocated accounts
- Recruit and onboard additional resellers
- Expand product offerings within existing resellers
- Driving reseller business and marketing strategy to enable the expansion of the FD brand portfolio within existing and new targeted accounts
- Understand reseller strategy, programs, and complete portfolio of products
- Sales Certifications to be current on all brands and maintained
- Bi-weekly Business Review Sessions with Brand and Presales (FD)
- Weekly Pipeline Status of projected deals and probability of deal status
- Report opportunity details to Sales manager on a regular basis (biweekly) showing deal progression and pipeline creation using Customer Relationship Management system
- Discuss KPI and Target tracking weekly
- Track and forecast Partner Activities and status of activities achieved; feedback on Brand performance and measure success to be discussed in weekly meeting with Sales manager
- Engage and communicate Brand updates to Resellers
- Attend bi-weekly Brand discussions, planning, pipeline, and update sessions with Brand team
- Build and manage relationship with Key Resellers and FD Brand and Pre-sales teams
- Be the central point of contact for all resellers on Vendor Programmes (e.g., partner programs, incentive programs and rebate programs). Loop in FD Brand manager for support
- Ensure the satisfactory execution of Reseller business strategy plan
- Attend Reseller meetings 2-3 per day
- Attend Vendor Conferences
- Demonstrate sales growth
- Ensure that sales targets are achieved and report any deviations with detailed reasoning
Marketing Management
- Attend marketing planning sessions with brand manager and marketing hub (FD). Help to drive initiatives for the Top Partner list
- Encourage reseller awareness and attendance of all FD events and initiatives
People Management
- Managing resellers expectations by engaging with operations, Brand and Pre-sales teams to support all Reseller requests
- Attend training provided by Vendors to become totally self-sufficient in the sales of products
Requirements
Internal training associated with competencies:
- During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Requirements :
- Matric
- Information Technology Diploma
- 2-3 years of IT Sales/ External Account Management experience in the ICT Distribution
- AWS / Microsoft Cloud Certifications would be an advantage
Skills and Abilities
- Strong Self Motivational and Empowerment
- Strong Communication
- Strong Relationship and Self-Management
- Takes
- Works well with all kinds of
- Remains calm under pressure
Ability to meet Job Requirements:
- Fluent in English
- Own reliable transport
Office Requirements
- Office-based working environment
- Semi-formal dress code
- Working hours are from 08:00 – 17:00
- Excellent international business language skills (English), both written and verbal
- Reliable transport to and from the office
Note:
- This is a permanent position subject to a successful three-month probationary period
- You will be required to perform such duties as reasonably required by the business
- Your job description may be amended from time to time if it is valid and reasonable
- You will serve the Company or any Associated Entity in such capacity as management may reasonably require
- Duties must be performed faithfully, diligently, and to the best of your abilities
- You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity
- You may be required within reason, to work outside of set duties and/or perform in more than one role