Client Success Manager — Payments Solutions (Hybrid)

Visa; Johannesburg; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading payment technology firm in South Africa is seeking a Client Success Manager who will serve as a subject matter expert in Commercial and Money Movement Solutions. The role involves providing consultation to clients, fostering partnerships with internal teams, and supporting product implementation. The ideal candidate has over 6 years of experience, preferably within financial services, and must possess strong interpersonal and analytical skills. This position offers a hybrid working model, combining office work with remote responsibilities.

Qualifications

• 6+ years of work experience or 4+ years with an Advanced Degree.
• Minimum of 5+ years in financial services or consulting.
• Technical proficiency in Visa Commercial Solutions.

Responsibilities

• Provide Visa Commercial & Money Movement Solutions expertise to clients.
• Foster trusted partnerships with internal Account Team members.
• Support periodic operational reviews with Clients and stakeholders.
• Support implementation of new Visa products with key teams.

Skills

Client relationship management

Analytical aptitude

Interpersonal skills

Technical proficiency in Visa Commercial Solutions

Education

Bachelor’s Degree or Advanced Degree

Tools

MS Office (Excel, PowerPoint, Word)

Job description

A leading payment technology firm in South Africa is seeking a Client Success Manager who will serve as a subject matter expert in Commercial and Money Movement Solutions. The role involves providing consultation to clients, fostering partnerships with internal teams, and supporting product implementation. The ideal candidate has over 6 years of experience, preferably within financial services, and must possess strong interpersonal and analytical skills. This position offers a hybrid working model, combining office work with remote responsibilities.