Client Solutions & Relationship Specialist

Absa Group; Cape Town; On-site; ZAR 300 000 - 380 000; Full time

Job summary

A leading banking institution is seeking a Client Relationship Associate for its Cape Town office. The ideal candidate will be responsible for operational aspects of client relationships and possess at least 3 years of experience in a banking or client facing role. The role requires a thorough understanding of client onboarding processes and excellent customer service skills. The position offers a dynamic team environment where maintaining strong client relationships is crucial.

Qualifications

• 3 years of experience in a client-facing and/or commercial banking environment.
• 3 years of banking sales experience.
• Good understanding of client onboarding processes.

Responsibilities

• Responsible for cross-selling banking products to clients.
• Assist in the onboarding process and ensure quality client service.
• Monitor and improve client satisfaction through surveys.

Skills

Personal and Interpersonal Skills

Business Skills

Industry Knowledge

Education

B Degree in Commerce or Finance or equivalent NQF level 6

Job description

A leading banking institution is seeking a Client Relationship Associate for its Cape Town office. The ideal candidate will be responsible for operational aspects of client relationships and possess at least 3 years of experience in a banking or client facing role. The role requires a thorough understanding of client onboarding processes and excellent customer service skills. The position offers a dynamic team environment where maintaining strong client relationships is crucial.