Client Care & Sales Admin Specialist

EnableSA; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A client services company is seeking an experienced Customer Service Administrator in Port Elizabeth. The successful candidate will be responsible for maintaining client information, conducting telesales, and assisting with quotations and queries. Ideal applicants should possess Grade 12 and relevant customer service certifications, along with 2-3 years of experience in customer service or sales support roles. Strong Excel skills and excellent English language command are required.

Qualifications

• 2-3 years of experience in customer service, preferably in a sales support role.
• Experience capturing orders onto a database system.
• Telesales experience preferred.

Responsibilities

• Captures and maintains accurate client information on the company system.
• Maintains telephonic contact with clients to update records and maintain relationships.
• Extracts service data for the sales teams.
• Prepares index reports and organizes client contracts.
• Conduct telesales activities for clients.
• Assist the Branch Manager with quotations.

Skills

Customer Service Management

Telesales

Strong Excel skills

Excellent command of the English language

Education

Grade 12

Certificate / Diploma in Customer Service Management

Job description

A client services company is seeking an experienced Customer Service Administrator in Port Elizabeth. The successful candidate will be responsible for maintaining client information, conducting telesales, and assisting with quotations and queries. Ideal applicants should possess Grade 12 and relevant customer service certifications, along with 2-3 years of experience in customer service or sales support roles. Strong Excel skills and excellent English language command are required.