Claims Service Consultant

Ithemba Recruitment- Sourcing Top Talent; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency in Durban is seeking a diligent administrative professional. Key responsibilities include contacting clients, typing various documents, managing client records, and assisting with projects. Candidates must have at least Grade 12 education, computer literacy, and typing skills with speed and accuracy. A FAIS compliance will be necessary, or candidates should be willing to attend a Learnership. This role is vital for maintaining client relationships and supporting administrative tasks.

Qualifications

• FAIS Compliant or willing to attend a Learnership.
• Typing speed of 45-55 wpm with 100% accuracy.

Responsibilities

• Contact clients daily to follow up on quotations.
• Type general letters, spreadsheets, and quotations.
• Collect unpaid premiums for the first unpaid premium.
• Meet with walk-in clients.
• Update client records.
• Manage electronic filing and documentation.
• Provide project assistance.
• Set monthly and yearly targets.

Skills

Computer Literacy

Typing speed and accuracy

Education

Grade 12

Job description

• Contacting clients daily to follow up on quotations
• Typing of general letters / correspondence, spreadsheets, templates, quotations
• Collecting Unpaid Premiums for first unpaid premium
• Meeting with walk in clients
• Updating client records
• Electronic filing and document management
• Project Assistance
• Setting personal monthly and yearly targets to assist the team in making the yearly target

Experience and qualifications:

• Grade 12
• FAIS Compliant / If not candidate will have to attend a Learnership to obtain necessary credits whilst employed at the brokerage
• Computer Literacy
• Typing – speed and accuracy: 45 – 55wpm; 100% accuracy