Claims Operations Lead: High-Volume, Data-Driven Excellence

Prime Meridian Direct; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading insurance company in Johannesburg is looking for a dedicated individual to drive initiatives that ensure timely, cost-effective, and high-quality outcomes while enhancing customer satisfaction. The candidate will engage with team members, manage claims processes, and ensure compliance with internal procedures. Strong analytical, communication, and motivational skills are essential. If you are results-driven and thrive in a dynamic environment, we encourage you to apply now.

Qualifications

• Proven history of consistently meeting targets.
• Ability to manage a high volume of claim reviews in a fast-paced environment.
• Strong negotiation and decision-making skills.

Responsibilities

• Drive initiatives for timely and cost-effective outcomes.
• Regularly review claims to ensure accuracy.
• Monitor progress and adjust strategies as needed.
• Inspire and motivate team members to achieve objectives.
• Authorize changes to Estimated Completion Dates beyond 5 days.

Skills

Analytical skills

Effective communication

Team player

Technical proficiency in Microsoft Excel

Ability to work under pressure

Teaching and coaching

Process improvement

Job description

A leading insurance company in Johannesburg is looking for a dedicated individual to drive initiatives that ensure timely, cost-effective, and high-quality outcomes while enhancing customer satisfaction. The candidate will engage with team members, manage claims processes, and ensure compliance with internal procedures. Strong analytical, communication, and motivational skills are essential. If you are results-driven and thrive in a dynamic environment, we encourage you to apply now.