Claims Consultant (Graduate)

CFS Recruitment; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading specialised insurance provider in Johannesburg seeks a proactive Claims Consultant to join their dynamic team. The role is perfect for graduates wishing to begin their careers in insurance. Key responsibilities include advising policyholders, managing claims processes, and ensuring timely resolutions. Requirements include a completed degree, fluency in English and Afrikaans, and strong communication skills. The company offers a competitive salary, training, and opportunities for career growth in a supportive team culture.

Benefits

Competitive salary

Full training and support

Fantastic team culture

Career growth opportunities

Qualifications

• Recent graduates are encouraged to apply.
• Attention to detail is crucial for claims management.
• No prior experience needed, willingness to learn is important.

Responsibilities

• Advise policyholders on claims processes.
• Collect and verify accurate information.
• Manage claims from submission to completion.
• Monitor claims progress for timely resolution.
• Collaborate with departments and service providers.
• Deliver exceptional client service.

Skills

Fluent in both English and Afrikaans

Excellent written and verbal communication skills

Strong interpersonal skills

Detail-oriented

Computer literate

Positive and professional attitude

Education

Completed degree (BCom preferred)

Strong academic record

Job description

About the Role

Join our dynamic team at a leading specialised insurance provider in Roodepoort! We are looking for a proactive and detail-oriented Claims Consultant. This role is ideal for graduates who are keen to kickstart their careers in insurance, with no prior experience required. Your main focus will be on handling claims efficiently and providing outstanding service to our policyholders.

Key Responsibilities

• Advise policyholders on claims processes and requirements
• Collect and verify accurate information and necessary documents
• Manage claims from submission through to completion
• Monitor progress and ensure timely resolution of claims
• Collaborate with different departments and external service providers
• Deliver exceptional client service throughout the claims process

What We’re Looking For

• Completed degree (BCom preferred)
• Strong academic record
• Fluent in both English and Afrikaans
• Excellent written and verbal communication skills
• Positive, proactive, and professional attitude
• Computer literate
• Strong interpersonal and administrative skills
• Keen attention to detail
• Willingness to learn — no experience needed!

What We Offer

• Competitive salary (negotiable)
• Full training and support
• Fantastic team culture
• Opportunity for career growth within the company

How to Apply

Please submit the following:

• Your updated CV
• Matric and university transcripts
• A recent head and shoulders photograph

Please note

• You must be able to reliably commute to, or plan to relocate to, Roodepoort, Gauteng before starting.
• Fluency in both Afrikaans and English is required.