Cisco Support Engineer : Uc, Wan & Security Expert

Jmr Software Pty Ltd; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology solutions firm is looking for an experienced Cisco Support Engineer in Pretoria to provide operational support across LAN, WAN, Security, and Unified Communications environments. The ideal candidate should have certifications like CCNP ENCOR and solid experience with Cisco technologies. Responsibilities include providing Level 1 & Level 2 support, conducting system health checks, and performing root cause analysis for incidents. This is a contract-based position aimed at strengthening the IT operations of the organization.

Qualifications

• Certifications such as CCNP ENCOR are essential.
• Experience with a broad Cisco technology stack is required.

Responsibilities

• Provide Level 1 & 2 support for Cisco environments.
• Conduct system health checks regularly.
• Perform root cause analysis for major incidents.

Skills

CCNP ENCOR

Operational support

LAN/WAN expertise

Security knowledge

Unified Communications

Job description

A technology solutions firm in Pretoria is seeking an experienced Cisco Support Engineer to provide operational support across LAN, WAN, Security, and Unified Communications environments.

The role requires certifications such as CCNP ENCOR and experience with a broad Cisco technology stack.

Responsibilities include providing Level 1 & Level 2 support, conducting system health checks, and performing root cause analysis for major incidents.

The position is contract-based and aims to strengthen the IT operations of the organization.