Chief Voice Infrastructure Specialist

Bebeeengineer; Gauteng; On-site; ZAR 750 000 - 900 000; Full time

Job summary

A technology solutions company in South Africa is seeking a Senior Voice Engineer. In this role, you will manage SBC systems, execute disaster recovery tests, and implement new client connections. Candidates should have at least 5 years of experience in voice engineering, with expertise in Avaya systems and SIP protocols. This position offers an opportunity to enhance routing and communication efficiency while ensuring system stability.

Qualifications

• 5 years experience as a Senior Voice Engineer.
• Experience with Avaya Systems.
• Expertise in Sonus SBC management.
• Extensive SIP protocol knowledge.

Responsibilities

• Manage core SBC: Sonus / Oracle software maintenance.
• Implement new connections: POILs, direct connects.
• Conduct disaster recovery testing.
• Proactively monitor and report on systems.

Skills

Senior Voice Engineering

Avaya Systems

Sonus SBC

SIP Protocol Knowledge

SQL Database Skills

Linux Operating System

VoIP Protocol

TCP/IP

Routing and Switching

Session Border Controllers

Gateways

Soft Switch

Job description

Job Summary

We are seeking a Senior Voice Engineer to fill this key role.

Key Responsibilities

• Core SBC Management: Sonus / Oracle Software Maintenance and Enhancement
• Routing updates for Efficient Communication
• New Connection Implementations: POIL's, Direct Customer Connects
• Disaster Recovery Testing
• Proactive Monitoring, Switchover Investigation, and Reporting
• Microsoft Teams Routing Configuration
• Maintaining Software Revisions
• Ensuring System Stability
• Costing Updates (Interconnect Partners)
• Costing Updates (End User Billing)
• Backup Schedules and Remote Storage Solutions
• Feature Upgrade and Fault Logging with Suppliers
• Adoption of Best Practices across the Platform
• Call Rating and DID Rating Analysis Requirements

Qualifications

• 5 Years Experience as a Senior Voice Engineer
• Experience with Avaya Systems
• Sonus SBC Expertise
• Extensive SIP Protocol Knowledge
• SQL Database Skills
• Linux Operating System Experience
• VoIP Protocol, TCP/IP, Routing, Switching, Session Border Controllers, Gateways, and Soft Switch Expertise
• Disaster Planning and Execution Experience
• Staff Management Experience for at Least 3 Years